Content Validation, Regulated Learning

RBC; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

RBC cherche un membre pour son équipe d'apprentissage réglementé, jouant un rôle clé dans la conception de solutions d'apprentissage conformes. Le poste inclut la validation de contenu et la collaboration avec des parties prenantes pour développer des programmes innovants. Ce rôle est idéal pour ceux qui sont passionnés par l'apprentissage et la conformité.

Benefits

Programme complet de récompenses

Soutien au développement personnel

Environnement de travail dynamique et collaboratif

Qualifications

• Connaissance des compétences pour tester avec des lecteurs d'écran.
• Capacité à prioriser efficacement les projets.
• Maîtrise avancée de la suite MS (Word, Excel, SharePoint).

Responsibilities

• Effectuer des tests de validation de contenu d'apprentissage.
• Surveiller et vérifier l'alignement des activités de qualité.
• Créer et maintenir des cours dans Workday Learning.

Skills

Accessibility Testing

Analytical Thinking

Application Testing

Decision Making

Detail-Oriented

Documentation

Group Problem Solving

IT Quality Assurance

Microsoft Office

Predictive Analytics

Process Control

Programming Languages

Test Automation

Workload Prioritization

Tools

Workday Learning

Job description

Job Summary

Job Description

What is the opportunity?

Join the RBC Regulated Learning team, where you'll play a critical role in designing and delivering compliance-focused learning solutions. As a key member of our team, you'll collaborate with stakeholders to identify regulatory training needs and develop innovative, engaging programs that drive employee knowledge and behavior. Working in an agile environment, you'll have the opportunity to rapidly design, test, and iterate on learning solutions that meet the evolving needs of our organization. If you're passionate about learning, compliance, and collaboration, we invite you to join our dynamic team and contribute to the success of RBC.

What will you do?

• QA testing and validation of basic learning content, supplied by vendors or business-anchored learning on Workday Learning.
• Monitor and verify that quality activities align with control procedures. Test content for functionality and accessibility standards using established guidelines. Support troubleshooting with LSA resources. Provide insights on recommended fixes for vendor partners when necessary.
• Review vendor outputs, suggest fixes, and ensure compliance with RBC branding standards.
• Create and maintain Workday Learning courses, audiences, and campaigns based on approved business requirements.
• Collaborate with team and business partners to ensure consistent application of standards and best practices for the regulated learning portfolio.
• Upload and manage content for testing.
• Ensure course content and materials are stored and maintained on relevant systems and platforms as per practice.

What do you need to succeed?

Must Have

• Attention to detail
• Ability to effectively prioritize projects
• Knowledge and skills for testing using screen readers (e.g., JAWS 2023)
• Analytical skills
• Advanced MS Suite skills (Word, Excel, SharePoint)

Nice to Have

• Experience with Workday Learning (campaigns, audiences, programs, etc.)
• Previous experience in a regulated industry (e.g., Financial Services)

What’s in it for you?

We thrive on the challenge to be our best, support continuous growth, and work together to deliver trusted advice to help our clients thrive and communities prosper. We value each other, reaching our potential, making a difference, and achieving mutual success.

• Comprehensive Total Rewards Program including bonuses, flexible benefits, competitive compensation, commissions, and stock options where applicable
• Leadership support for your development through coaching and managing opportunities
• Opportunity to make a meaningful impact
• Work in a dynamic, collaborative, progressive, high-performing team

Job Skills

Accessibility Testing, Analytical Thinking, Application Testing, Decision Making, Detail-Oriented, Documentation, Group Problem Solving, IT Quality Assurance, Microsoft Office, Predictive Analytics, Process Control, Programming Languages, Test Automation, Workload Prioritization

Additional Job Details

Address: 180 WELLINGTON ST W, TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full-time

Platform: HUMAN RESOURCES & BMCC

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-06-25

Application Deadline: 2025-07-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace with diverse perspectives is key to our growth. We foster a workplace where employees feel supported, collaborate effectively, innovate, and grow professionally, helping us fulfill our Purpose and create value for clients and communities.

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