Content Specialist

Quadient; Markham; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible Work

Learning Platform

Inclusive Community

Total Rewards

Wellbeing Support

Job summary

Quadient is seeking a Content Specialist to transform campaign messaging, product information, and long-form assets into clear, engaging copy across social, digital, UX, and campaigns. You’ll adapt content for channel-ready formats and ensure consistency in tone and editorial quality across deliverables.

You’ll collaborate with Campaigns, Product Marketing, Demand Generation, and regional teams to support content needs, manage calendars, and monitor performance to inform future copy strategies.

Qualifications

• 2-3+ years of experience in content marketing, copywriting, social media, UX writing, or a related role
• Exceptional writing, editing, and proofreading skills across short-form and digital content
• Experience writing social copy, promotional copy, landing page copy, UX copy, email copy, or other channel-specific content
• Understanding of modern search and discovery behaviors, including SEO, AEO, GEO and zero-click content strategies
• Ability to turn complex campaign, product, or industry messaging into clear, concise copy
• Familiarity with content management, metadata optimization and editorial operations best practices
• Experience using tools such as Asana, Bynder, CMS platforms, or social publishing tools preferred
• Strong attention to detail and ability to manage multiple content requests in a fast-moving environment
• Strong collaborator with the ability to build trust across Campaigns, Product Marketing, Demand Generation and Regional teams

Responsibilities

• Write and edit clear, engaging copy for campaign, social, digital, and UX needs
• Turn complex product, industry, and customer concepts into concise, audience-relevant copy
• Adapt campaign messaging, long-form assets, and approved content into channel-ready formats
• Develop social copy, promotional copy, landing page copy, UX copy, email copy, and supporting campaign content
• Maintain consistent tone, voice, and editorial standards across deliverables
• Maintain editorial quality and consistency across the content you develop, editing and refining for tone, clarity, and impact
• Manage content calendars and keep planned social, community, and campaign content moving on time
• Prepare content for publication across social, web, email, and digital channels
• Ensure content is formatted, tagged, and prepared accurately for each channel
• Collaborate with Campaigns, Demand Generation, Product Marketing, Creative, Regional teams, SMEs, and agency partners
• Incorporate stakeholder feedback while maintaining clarity, accuracy, and editorial consistency
• Collaborate with designers and internal partners to ensure copy and creative work together effectively
• Flag gaps, risks, or unclear direction that could affect delivery or quality
• Monitor content performance to understand what content is driving discovery, engagement and conversion
• Contribute to scalable content operations, governance, and content reuse initiatives
• Use feedback, performance insights, and channel learnings to improve future copy
• Contribute ideas that strengthen content quality, audience-relevant, and campaign impact over time

Skills

Copywriting

Editing

SEO/ASO

UX writing

Content strategy

Collaboration

Tools

Asana

CMS

Bynder

Job description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.

It's these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

We're looking for a Content Specialist who can transform campaign messaging, product information, and long-form assets into clear, engaging copy across digital, social, UX, and campaign channels.

From social copy, campaign copy, UX copy, and promotional content to community participation, this role helps drive engagement across platforms with concise, audience-relevant content that supports campaign priorities and business goals.

Working across the organization, you'll help make complex ideas easier to understand, easier to use, and easier to activate across channels.

• Copywriting & Content Adaptation
• Write and edit clear, engaging copy for campaign, social, digital, and UX needs.
• Turn complex product, industry, and customer concepts into concise, audience-relevant copy.
• Adapt campaign messaging, long-form assets, and approved content into channel-ready formats.
• Develop social copy, promotional copy, landing page copy, UX copy, email copy, and supporting campaign content.
• Maintain consistent tone, voice, and editorial standards across deliverables.
• Maintain editorial quality and consistency across the content you develop, editing and refining for tone, clarity, and impact.
• Content Execution & Channel Support
• Help manage content calendars and keep planned social, community, and campaign content moving on time.
• Participate in day-to-day channel activity, including monitoring engagement and supporting community participation.
• Prepare content for publication across social, web, email, and digital channels.
• Ensure content is formatted, tagged, and prepared accurately for each channel.
• Cross-Functional Collaboration
• Work with Campaigns, Demand Generation, Product Marketing, Creative, Regional teams, SMEs, and agency partners to support content and copy needs.
• Incorporate stakeholder feedback while maintaining clarity, accuracy, and editorial consistency.
• Collaborate with designers and internal partners to ensure copy and creative work together effectively.
• Flag gaps, risks, or unclear direction that could affect delivery or quality.
• Content Quality, Optimization & Reuse
• Manage assigned content tasks against established briefs, timelines, and priorities.
• Help maintain organized records of copy, approvals, publishing status, and final assets.
• Monitor content performance to understand what content is driving discovery, engagement and conversion, using data to inform strategy iteratively.
• Contribute to scalable content operations, governance, and content reuse initiatives.
• Use feedback, performance insights, and channel learnings to improve future copy.
• Contribute ideas that strengthen content quality, audience-relevant, and campaign impact over time.

Qualifications

• 2-3+ years of experience in content marketing, copywriting, social media, UX writing, or a related role
• Exceptional writing, editing, and proofreading skills across short-form and digital content
• Experience writing social copy, promotional copy, landing page copy, UX copy, email copy, or other channel-specific content
• Understanding of modern search and discovery behaviors, including SEO, AEO, GEO and zero-click content strategies
• Ability to turn complex campaign, product, or industry messaging into clear, concise copy
• Familiarity with content management, metadata optimization and editorial operations best practices
• Experience using tools such as Asana, Bynder, CMS platforms, or social publishing tools preferred
• Strong attention to detail and ability to manage multiple content requests in a fast-moving environment
• Strong collaborator with the ability to build trust across Campaigns, Product Marketing, Demand Generation and Regional teams

Additional Information

This posting is for an existing vacancy. We use AI-enabled tools to assist with screening and assessing applications. All hiring decisions are reviewed and made by humans.

Rewards & Benefits

• Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
• Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
• Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
• Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
• Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you'll be part of a dynamic, people-first community that drives success together.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We're a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [e-mail]

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.

People. Connected.