Content Specialist

Quadient; Markham; Hybrid; CAD 55,000 - 90,000; Full time

Benefits offered by this job

Flexible Work: Hybrid/Office or remote

Endless Learning: Global online growth

Inclusive Community: Empboard philanth

Comprehensive Rewards: Total rewards

Wellbeing support: EAP

Smart Work: Flexible environments

Job summary

Quadient is seeking a Content Specialist to transform campaign messaging, product information, and long-form assets into clear, engaging copy across digital, social, UX, and campaign channels.

You’ll develop social, promotional, landing page, and email copy while maintaining consistent tone and editorial quality. You’ll collaborate with cross-functional teams to support content and drive engagement through compelling copy.

Qualifications

• 2–3+ years of experience in content marketing, copywriting, social media, UX writing, or related roles.
• Exceptional writing, editing, and proofreading across short-form and digital content.
• Experience writing social copy, promotional copy, landing page copy, UX copy, email copy, or other channel-specific content.
• Understanding of modern search and discovery behaviors, including SEO, AEO, GEO and zero-click strategies.
• Ability to turn complex campaign, product, or industry messaging into clear, concise copy.
• Familiarity with content management, metadata optimization, and editorial operations best practices.
• Experience using tools such as Asana, Bynder, CMS platforms, or social publishing tools.
• Strong attention to detail and ability to manage multiple content requests in a fast-moving environment.
• Strong collaborator with the ability to build trust across Campaigns, Product Marketing, Demand Generation and Regional teams.

Responsibilities

• Write and edit copy for campaign, social, digital, and UX needs across channels.
• Turn complex concepts into concise, audience-relevant copy.
• Adapt messaging into channel-ready formats and develop landing page, email and promo copy.
• Maintain tone, voice, and editorial standards across deliverables.
• Help manage content calendars and scheduled social, community, and campaign content.

Skills

Writing

Editing

Proofreading

Social media copywriting

UX writing

Content marketing

SEO/Discovery

Collaboration

Attention to detail

Tools

Asana

Bynder

CMS platforms

Social publishing tools

Job description

Company Description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.

It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

We’re looking for a Content Specialist who can transform campaign messaging, product information, and long‑form assets into clear, engaging copy across digital, social, UX, and campaign channels.

From social copy, campaign copy, UX copy, and promotional content to community participation, this role helps drive engagement across platforms with concise, audience‑relevant content that supports campaign priorities and business goals.

Working across the organization, you’ll help make complex ideas easier to understand, easier to use, and easier to activate across channels.

1. Copywriting & Content Adaptation

• Write and edit clear, engaging copy for campaign, social, digital, and UX needs.
• Turn complex product, industry, and customer concepts into concise, audience‑relevant copy.
• Adapt campaign messaging, long‑form assets, and approved content into channel‑ready formats.
• Develop social copy, promotional copy, landing page copy, UX copy, email copy, and supporting campaign content.
• Maintain consistent tone, voice, and editorial standards across deliverables.
• Maintain editorial quality and consistency across the content you develop, editing and refining for tone, clarity, and impact.

2. Content Execution & Channel Support

• Help manage content calendars and keep planned social, community, and campaign content moving on time.
• Participate in day‑to‑day channel activity, including monitoring engagement and supporting community participation.
• Prepare content for publication across social, web, email, and digital channels.
• Ensure content is formatted, tagged, and prepared accurately for each channel.

3. Cross‑Functional Collaboration

• Work with Campaigns, Demand Generation, Product Marketing, Creative, Regional teams, SMEs, and agency partners to support content and copy needs.
• Incorporate stakeholder feedback while maintaining clarity, accuracy, and editorial consistency.
• Collaborate with designers and internal partners to ensure copy and creative work together effectively.
• Flag gaps, risks, or unclear direction that could affect delivery or quality.

4. Content Quality, Optimization & Reuse

• Manage assigned content tasks against established briefs, timelines, and priorities.
• Help maintain organized records of copy, approvals, publishing status, and final assets.
• Monitor content performance to understand what content is driving discovery, engagement and conversion, using data to inform strategy iteratively.
• Contribute to scalable content operations, governance, and content reuse initiatives.
• Use feedback, performance insights, and channel learnings to improve future copy.
• Contribute ideas that strengthen content quality, audience relevance, and campaign impact over time.

2-3+ years of experience in content marketing, copywriting, social media, UX writing, or a related roleExceptional writing, editing, and proofreading skills across short‑form and digital contentExperience writing social copy, promotional copy, landing page copy, UX copy, email copy, or other channel‑specific contentUnderstanding of modern search and discovery behaviors, including SEO, AEO, GEO and zero‑click content strategiesAbility to turn complex campaign, product, or industry messaging into clear, concise copyFamiliarity with content management, metadata optimization and editorial operations best practicesExperience using tools such as Asana, Bynder, CMS platforms, or social publishing tools preferredStrong attention to detail and ability to manage multiple content requests in a fast‑moving environmentStrong collaborator with the ability to build trust across Campaigns, Product Marketing, Demand Generation and Regional teamsAdditional InformationThis posting is for an existing vacancy. We use AI‑enabled tools to assist with screening and assessing applications. All hiring decisions are reviewed and made by humans.Rewards & BenefitsFlexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.Smart Work at QuadientAt Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on‑site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in‑office work, on‑site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in‑person events. No matter where you work, you’ll be part of a dynamic, people‑first community that drives success together.Be yourself at QuadientOur values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [e-mail] is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.People. Connected.