Content Quality Analyst, IgniteTech (Remote) - $60,000/year USD

Trilogy; Mississauga; Remote; USD 60,000; Full time

Job summary

A leading company is seeking a Content Quality Analyst to refine AI-generated content and ensure high-quality outputs. This remote role involves editing, analyzing AI performance, and driving improvements in content accuracy. Join a dynamic team focused on reshaping content production with next-gen AI tools.

Qualifications

• At least 1 year of experience in content editing or AI content review.
• Experience with GenAI tools, reviewing and improving AI outputs.

Responsibilities

• Refine and validate AI-generated content for client-ready outputs.
• Analyze feedback on AI performance to improve content accuracy.
• Evaluate content quality at scale and generate reports.

Skills

Content Editing

AI Content Review

Systems Thinking

English Writing

Tools

ChatGPT

Claude

Jasper

Job description

Content Quality Analyst, IgniteTech (Remote) - $60,000/year USD

Join to apply for the Content Quality Analyst, IgniteTech (Remote) - $60,000/year USD role at Trilogy.

This range is provided by Trilogy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$30.00/hr - $30.00/hr

You obsess over clarity, precision, and systems that scale. You’re the type who can’t unsee inconsistencies, who gets frustrated when tools waste your time, and who sees generative AI not as a novelty but as a force multiplier. You understand how to coax better outputs from ChatGPT or Claude. Now, we want you to weaponize that skill at scale.

We’re reinventing content operations with an AI-first engine that produces forums, knowledge bases, blogs, event guides, and community content powering mission-critical SaaS products. Your work ensures high-quality, live content that customers rely on. The better your work, the faster we ship, the smarter our AI becomes, and the more efficient the business.

This role involves triaging high-volume AI outputs, editing them into crisp, accurate, user-facing assets, and documenting feedback to improve AI training. You’ll catch hallucinations, write structured commentary to teach AI, and identify content error patterns to drive systemic improvements.

If you’re excited about reshaping content production, love systems thinking and language precision, and want to work with next-gen AI, apply now!

What You Will Be Doing

• Refine and validate AI-generated content across forums, blogs, and knowledge bases to deliver polished, client-ready outputs
• Analyze and document feedback on AI performance to guide retraining and improve content accuracy and quality
• Evaluate content quality at scale and generate reports that identify trends, errors, and optimization opportunities

What You Won’t Be Doing

• Content moderation; this role focuses on refining AI content for quality and accuracy, not policing users
• Traditional copyediting; it’s about restructuring and validating AI outputs, not just fixing grammar
• QA testing; it involves identifying systemic flaws and influencing AI and workflow improvements

Basic Requirements

• At least 1 year of experience in content editing, AI content review, or content operations
• Experience working with GenAI tools (e.g., ChatGPT, Claude, Jasper), reviewing, guiding, and improving AI outputs
• Editorial expertise and mastery of English writing

About IgniteTech

If you want to grow and be part of a dynamic team, join IgniteTech! We ignite business performance with enterprise software solutions for thousands globally, operating remotely with flexible, challenging opportunities.

We offer personal growth, career development, and promote diversity. IgniteTech is an Affirmative Action, Equal Opportunity Employer.

Interested? Hit the Apply button to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours/week), long-term contractor position with immediate availability. Compensation is $30 USD/hour, totaling approximately $60,000/year, paid weekly. Details at www.crossover.com/help-and-faqs.

Crossover Job Code: LJ-5592-CA-Mississa-ContentQuality.001

Additional Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Analyst, Engineering, Quality Assurance
• Industries: Consumer Services, E-Learning, IT Services and Consulting