Content Developer

SOTI Inc; Mississauga; On-site; CAD 55,000 - 75,000; Full time

Job summary

SOTI Inc in Mississauga, Canada is seeking a Content Developer to create and maintain high-quality, technically accurate learning experiences for internal teams, customers, and partners. You will transform complex technical topics into engaging training content, design exercises, and partner with subject matter experts to ensure learning effectiveness.

This hybrid role requires 3–5 years of related portfolio experience and a passion for simplifying concepts across mobile, cloud, and enterprise

Qualifications

• Create and maintain learning experiences that are technically accurate and audience-focused.
• Translate complex topics into engaging training content with clear outcomes.
• Collaborate with stakeholders to ensure learning effectiveness and alignment.

Responsibilities

• Conduct technical research and hands-on testing to build subject matter expertise.
• Design and maintain learning experiences for instructor-led and digital formats.
• Create engaging exercises and activities aligned to the subject and design.
• Partner with SMEs to validate technical accuracy and business needs.
• Manage full development lifecycle of learning projects from intake to release.
• Collaborate across Content Development and Training Leadership to ensure learner success.
• Validate learning experiences through feedback and continuous improvement.

Skills

Mobile tech

Cloud tech

Enterprise IT

Experience 3-5 yrs

MDM knowledge

Tools

PowerPoint

Windows Enterprise

Job description

Job Title:

Content Developer

Location:

Mississauga, Canada (Hybrid)

What We’re Looking For

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. Our employees are empowered to make an impact, bring unique value, and contribute to a high‑performing team. As a Content Developer, you will be responsible for creating and maintaining high‑quality, technically accurate, and audience‑focused learning experiences that deliver significant value to our internal teams, customers, and partners. You will combine technical expertise with a passion for learning to develop engaging training content that helps others build their knowledge and skills. If you are eager to apply your technical curiosity, simplify complex concepts, and enable others to succeed through learning, this role offers an excellent opportunity to make a meaningful impact and build a rewarding long‑term career with SOTI.

What You’ll Do

• Conduct technical research, product exploration, and hands‑on testing to develop deep subject matter expertise.
• Design, develop, and maintain technically accurate learning experiences that transform complex technical subjects into effective educational outcomes.
• Create compelling learning exercises and activities aligned to the subject and design.
• Partner with stakeholders and subject matter experts to understand business needs, validate technical accuracy, and ensure learning effectiveness.
• Develop learning experiences aligned to a variety of deliverable types (instructor‑led, virtual instructor‑led, web‑based learning, videos, etc).
• Own learning projects throughout the full development lifecycle, from intake and needs analysis through validation, release, and change management.
• Proactively collaborate across Content Development, Instructional Design, Principal Instruction, and Training Leadership functions to deliver cohesive learning experiences, ensuring alignment, effective handoffs, and shared ownership of learner success.
• Validate learning experiences through technical review, stakeholder feedback, learner feedback, and continuous improvement processes.
• Assist with the creation and maintenance of on‑premise and cloud production training environments.
• Contribute to training and enablement strategy by identifying opportunities to improve learner performance, scalability, and content quality.
• Continuously expand expertise across the SOTI One Platform, including new features and evolving use cases.

Experience You’ll Bring

• Experience in mobile, Cloud, client‑server, or other enterprise technologies.
• 3‑5 years of related work portfolio experience.
• Experience in or knowledge of Mobile Device Management as well as Server and Cloud infrastructure.
• Demonstrated ability to learn and master new technologies, products, and technical domains with minimal assistance.
• Ability to analyze complex systems and break them down into logical, explainable concepts.
• Strong analytical, problem‑solving, and critical‑thinking skills.
• Strong oral, interpersonal, and written communication skills to effectively work with team members, peers, and stakeholders.
• Willingness to embrace change and process improvements to streamline work processes.
• Ability to concurrently work on multiple projects and remain flexible to adapt to changing requirements and priorities.
• Become proficient in all SOTI One platform products (SME in several).

Additional Assets:

• Experience creating professional learning assets (PowerPoint, written guides, discussion and exploration activities, videos etc…)
• Windows Enterprise Software knowledge
• Enterprise Mobility Management knowledge
• Any other additional programming languages
• Knowledgeable of learning methodologies and adult learning best practices
• Previous experience designing, developing, or delivering technical learning experiences, documentation or learning plans.

#LI‑SN1 #LI‑Hybrid

Use of Artificial Intelligence in Hiring SOTI uses AI tools to support parts of our recruitment process, such as reviewing resumes, screening qualifications, and creating interview questions. These tools assist our team only‑final hiring decisions are made by people, not automation. For privacy‑related questions, please contact [e-mail].

We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at [e-mail].

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.

SOTI is a proven innovator and industry leader for simplifying business mobility solutions by making them smarter, faster and more reliable. With SOTI’s innovative portfolio of solutions, organizations can trust SOTI to elevate and streamline their mobile operations, maximize their ROI and reduce device downtime. Globally, with over 17,000 customers, SOTI has proven itself to be the go‑to mobile platform provider to manage, secure and support business‑critical devices. With SOTI’s world‑class support, enterprises can take mobility to endless possibilities. For more information, visit soti.net.