Content Designer

Ou2There Solutions; Toronto; Remote; CAD 60,000 - 80,000; Full time

Job summary

Ou2There Solutions is seeking a skilled Content Designer for a remote role focused on redesigning a website. The position emphasizes user-centered content to enhance accessibility, clarity, and navigation for various personas, with responsibilities spanning strategy development to content creation. This freelance role offers flexible hours and the chance to impact a national benefits platform.

Benefits

Flexible hours and remote work environment

Transparent sprint planning

Opportunity to contribute to a national platform

Qualifications

• 3+ years of experience in content design, content strategy, or UX writing.
• Strong understanding of accessibility and plain language.
• Experience in agile environments.

Responsibilities

• Develop and document a content strategy aligned with user needs.
• Collaborate with subject matter experts to gather and synthesize information.
• Create intuitive content structures for web pages.

Skills

Content design

User-centered design

Collaboration

Documentation

Communication

Job description

Company: Ou2there

Contract Type: Freelance / Independent Contractor

Location: Remote (Canada/USA preferred)

Duration: May–July 2025 (with potential for extension)

About the Role

Ou2there is seeking a skilled and collaborative Content Designer to join our remote team in redesigning a website. This role focuses on structuring user-centered content that improves accessibility, clarity, and navigation for key personas including federal employees, retirees, and benefits representatives. You will work closely with subject matter experts, project managers, and UX/UI designers across agile sprints to create structured, accessible, and engaging content experiences for the new website.

Key Responsibilities

• Develop and document a content strategy aligned with user needs and business goals.
• Collaborate with subject matter experts to gather and synthesize information.
• Create intuitive content structures and draft content for each webpage in alignment with personas.
• Participate in agile ceremonies (daily standups, sprint planning, retrospectives).
• Document collaboration and feedback from stakeholders.
• Ensure all deliverables meet acceptance criteria, deadlines, and quality standards.

Deliverables

• Sprint-based content strategy documentation.
• Page-level content structures (hierarchy, voice/tone, placement).
• Collaboration and meeting notes.
• Completed and reviewed copy aligned with accessibility and plain language principles.

Who You Are

• 3+ years of experience in content design, content strategy, or UX writing.
• Strong understanding of accessibility, plain language, and user-centered design.
• Experience working on government, healthcare, or benefit-related content is a plus.
• Comfortable working in agile environments (experience with Trello or similar tools preferred).
• Excellent communication, documentation, and collaboration skills.
• Able to work independently, meet deadlines, and iterate based on feedback.

What We Offer

• Flexible hours and remote work environment.
• Transparent sprint planning and collaborative team culture.
• Opportunity to contribute to a national benefits platform used by thousands of federal employees.

To Apply:

Send your resume, portfolio (or writing samples), and a brief message about your interest in the role to [e-mail]. Please include "Content Designer – Contract Role" in the subject line.