Content Designer

Releady; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A dynamic content design company in Toronto is seeking a skilled Content Designer to develop user-centered content strategies for digital products. This role involves collaboration within a cross-functional team and requires 4+ years of experience in UX writing and content strategy. The position is hybrid, requiring 3-4 days onsite, starting as a 6-month contract with potential for extension.

Qualifications

• 4+ years in UX writing, content strategy, or product content design.
• Experience working in cross-functional product teams.
• Skilled at writing for clarity, context, and conversion.
• Comfortable working within design systems and tooling like Figma.
• Strong grasp of accessibility and inclusive design principles.

Responsibilities

• Design and implement end-to-end content strategies across digital products.
• Write UX copy that supports user-friendly experiences.
• Translate complex workflows into simple, actionable content.
• Develop and maintain voice, tone, and content standards.
• Collaborate with research to validate content through usability testing.

Skills

UX writing

Content strategy

Cross-functional teamwork

Writing for clarity

Figma

Jira

Notion

Accessibility principles

Google Analytics

SEO fundamentals

Job description

OVERVIEW

We’re looking for aContent Designer to help shape user experiences through thoughtful, human-centered content design. You’ll play a key role in crafting product copy, UX flows, microcopy, and content frameworks across complex digital platforms used by millions.

This is a collaborative, high-impact role embedded within a cross-functional product design team. You'll partner with designers, researchers, product managers, and engineers to solve problems with language — from discovery through delivery. If you're passionate about clarity, accessibility, and content systems that scale, this role is for you.

Please include a link to your portfolio in your application.

Contract role: 6 months to start; potential to extend or convert based on performance & budget

Located in Toronto, Ontario - must be able to work 3-4 days a week onsite - this is a hybrid role!

RESPONSIBILITIES

• Design and implement end-to-end content strategies across digital products.

• Write UX copy that supports intuitive, user-friendly experiences for web and mobile.

• Translate complex workflows into simple, actionable content.

• Develop and maintain voice, tone, and content standards across teams and products.

• Build content guidelines, frameworks, and reusable content patterns.

• Define taxonomy, metadata, and labeling systems to support content discoverability.

• Use data and research to inform decisions and continuously optimize content.

• Collaborate with research to validate content through usability testing and feedback loops.

• Lead efforts in accessibility, localization, and inclusive language best practices.

• Work with stakeholders to establish scalable content governance models.

QUALIFICATIONS

• 4+ years in UX writing, content strategy, or product content design.

• Experience working in cross-functional product teams.

• Skilled at writing for clarity, context, and conversion.

• Able to balance brand voice with functional UX needs.

• Comfortable working within design systems and tooling like Figma, Jira, or Notion.

• Strong grasp of accessibility and inclusive design principles.

• Confident working autonomously on complex projects with multiple stakeholders.

• Experience with content performance tools (e.g., Google Analytics, Hotjar, or similar) and SEO fundamentals is a plus.

APPLICATION PROCESS:

Interested candidates should apply by submitting a resume and a portfolio of relevant work - must have a website, case studies, or samples of relevant work to be considered.

Must be eligible to work in Canada - T4 or Incorporated. Not eligible for sponsorship.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.