Content Creation Specialist (Bilingual)

Nomoredebts; Ottawa; On-site; CAD 64,000 - 69,000; Full time

Benefits offered by this job

Three weeks vacation to start and CCS/

Sick/Personal Days

Job summary

CCS is seeking a Content Creation Specialist to design and appear in videos and social media that reflect the organization’s impactful work for Canadians. You will combine graphic design and video editing to educate on financial literacy and raise awareness, while collaborating with the Marketing & Community Engagement team.

The role requires fluency in French and English and offers a hybrid work setup with remote flexibility. CCS values growth, a 35-hour workweek, and a supportive culture.

Qualifications

• Post-secondary degree or diploma in a related field is required.
• Two to three years of experience in marketing, social media content creation, video production, and/or graphic design are required.
• Ability to communicate fluently in both French and English is a requirement.
• Experience with graphic design and video editing tools (CapCut, Canva, Adobe Creative Suite) is an asset.
• Strong understanding of multiple social media platforms (X, Facebook, LinkedIn, Instagram, TikTok, YouTube).
• Excellent oral and written communication skills.
• Strong interpersonal skills and attention to detail.
• Well-organized and self-motivated.
• Proficiency in Microsoft Office products.

Responsibilities

• Create engaging content using graphic design and video editing skills.
• Produce and appear in videos and social media content representing CCS.
• Prepare content in both French and English for bilingual audiences.
• Collaborate with Marketing & Community Engagement team to support awareness goals.

Skills

Video editing

Graphic design

Content creation

Bilingual FR/EN

Social media savvy

Team collaboration

Communication

Education

Post-secondary degree in marketing/communications

Tools

CapCut

Canva

Adobe Creative Suite

Job description

What This Role Involves:

The Content Creation Specialist is the ‘face’ of CCS, creating and appearing in videos and social media content that represents the meaningful work our organization does in a way that resonates with Canadians. Your role will be to use your graphic design, video editing, and content creation skills to create engaging content that draws consumer attention, provides financial literacy education, and supports awareness of the organization and its impact. Your role is a key component of our overall marketing and awareness strategy, working collaboratively with other members of the Marketing & Community Engagement team.

As our team continues to grow our presence across the country, we are looking for a candidate who is able to communicate fluently in both French and English, to support them in preparing content in both official languages.

What We Have To Offer:

The starting salary range for this role is $64,064 - $68,848, subject to change based on previous education, experience, and market location.

In addition, we offer an annual salary review process each January, so the successful candidate can expect to receive regular increases to their salary, subject to meeting established performance objectives.

We are proud to qualify as a Great Place to Work! Our employees love the close-knit team environment and the commitment to work-life balance, which includes a 35 hour work week and generous time off provisions! It’s important to us that every member of our team feels safe, supported, and respected at work.

We are all rewarded by the meaningful work we do, and the opportunity to make a difference in the lives of our clients each day. Our team has the opportunity to work remotely on a hybrid basis, but even though we aren’t in the same office, we have chat groups and activities supported by our Culture Club, to offer our team the chance to develop relationships and have some fun at work too!

In addition to a great workplace culture, our employee experience and compensation package includes:

• Threeweeks vacation to start, plus 3 CCS days to use at your discretion and 6 Sick/Personal Days each year. These benefits will be prorated for your first year of employment.
• A comprehensive health and wellness benefits package, including Prescription Coverage, Extended Health and Dental Coverage, a Health Spending Account, and a Wellness Spending Account. These benefits will be prorated in your first year of employment.
• A long-term savings program with employer matching (up to 5% in the first 5 years of employment, with increases at 5th and 10th anniversaries).
• A $1,000 annual bonus upon the organization achieving our Client Satisfaction goals.
• Educational reimbursements (up to $2,500/year).
• Fluency in French is an asset. Candidates who can work with both French and English will qualify for a Bilingual Credit, valued at $800 annually and paid on a prorated bi-weekly basis.
• The opportunity to participate in our two-level employee development program and supplemental mentoring relationships to support those interested in furthering their professional growth.
• Celebration of personal and organizational milestones, including a paid day off when moving or getting married, as well as gifts for important events like having a child or celebrating a milestone service anniversary.
• Employee and family assistance program that offers counselling support as well as a wide variety of support resources.

What We Are Looking For:

The successful applicant for this position will bring the following qualifications:

• Post-secondary degree or diploma in a related field is required, ideally in a related field such as business or communications.
• Two to three years of experience in marketing, social media content creation, video production, and/or graphic design is a requirement for this role.
• Ability to communicate fluently in both French and English is a requirement.
• Experience in graphic design and video editing tools (e.g., CapCut, Canva, Adobe Creative Suite [Photoshop, After Effects, Illustrator, Indesign]) is an asset.
• Strong understanding of and interest in multiple social media platforms (e.g., X, Facebook, LinkedIn, Instagram, TikTok, YouTube).
• Excellent oral and exceptional written communication skills.
• Strong interpersonal skills and attention to detail.
• Well-organized and self-motivated.
• Ability to maintain confidentiality.
• High proficiency in computer office applications (e.g. Microsoft Office Products like Word, Excel, PowerPoint, Publisher).

Who We Are:

CCS is an accredited non-profit organization that offers support to clients who are encountering financial challenges. Every year, we change the lives of thousands of people who are looking for help to get their life back.

Our mission, should you choose to accept it: We Help. We Educate. We Give Hope.

CCS is committed to the ongoing development of a safer, respectful and equitable space for employees, clients and stakeholders of all backgrounds, identities, and abilities. Please see our Commitment to Equity, Diversity, and Inclusion for more details.

Work Environment:

This is a full-time position that requires you to have the ability to work on a hybrid basis, with 1-2 days per week worked from the office and the remainder from your primary residence.

We are an equal opportunity employer and encourage applications from members of groups that have been marginalized on the grounds included in the Human Rights Codes of Canada and the provinces we serve, including: status as a First Nation, Métis, Inuit, or Indigenous person, race, country of origin, disability, sex, sexual orientation, gender identity or expression, political belief, religion, marital or family status, age, and/or social standing.

Applications from all qualified individuals are welcome, and successful candidates must be eligible to work in Canada.