Content Coordinator Intern (Jan 2027 - 12 Months)

SOTI; Mississauga; Hybrid; CAD 50,000 - 61,000; Full time

Job summary

SOTI in Mississauga, Ontario, invites a Content Coordinator Intern to join the Learning Experience & Design team for 12 months in a hybrid setup (in-office on Mondays, Wednesdays, and Fridays). You will contribute to learning content projects, scripts, multimedia assets, and publishing across LMS, YouTube, and SharePoint.

The role focuses on coordinating across SMEs and stakeholders, leveraging AI tools, and supporting content improvement.

Qualifications

• Working knowledge of or willingness to learn creative and digital marketing tools.
• Familiarity with social media marketing, SEO, content writing, and project tools.
• Familiarity with Microsoft 365 apps including Word, Excel, PowerPoint, Teams, SharePoint.
• Experience with Copilot, AI tools, video editing, or learning design is an asset.
• Currently pursuing a relevant degree or diploma.
• Experience managing projects or coordinating activities in teams.

Responsibilities

• Assist with planning, coordination, and tracking of learning content projects.
• Coordinate activities with SMEs, Content Specialists, and stakeholders to stay on schedule.
• Schedule video recordings, meetings, approvals, and checkpoints.
• Maintain project plans and production schedules using ClickUp and 365.
• Draft, edit, and organize scripts, storyboards, and materials.
• Assist with publishing and launch activities across LMS, YouTube, and SharePoint.
• Support AI-powered solutions to improve content efficiency.
• Create and update presentations, graphics, videos, and assets.
• Ensure content follows branding, accessibility, and quality standards.
• Analyze content metrics and research trends in AI and learning tech.
• Contribute to process improvements and content scalability.
• Perform other duties and special projects as assigned.

Skills

Adobe Creative Cloud

Canva

DaVinci Resolve

Microsoft 365

ClickUp

SharePoint

Content creation

AI tools

Education

Pursuing degree or diploma in Communications/ Education/ Business/ Marketing/ Digital Media

Tools

Adobe Creative Cloud

Canva

DaVinci Resolve

Microsoft 365

ClickUp

Microsoft Planner

SharePoint

Job description

Join us and assimilate cutting edge tech knowledge at SOTI: Next Gen!

Job Title: Content Coordinator Intern

Start Date: Jan 2027
Location: Mississauga, Ontario, Canada
Employment Type: Temporary Internship (12 Months)
Work Model: Hybrid – In-office on Mondays, Wednesdays, and Fridays

**What’s in it for you?**

The People: From our humble origins in our founder’s basement to our industry-leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.

The Growth: Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology: You’ll get the chance to take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies.

Overview:

The Learning Experience & Design team creates engaging learning solutions that help customers, partners, and employees successfully adopt and use SOTI products.

Through web-based training, instructional content, Youtube videos, learning paths, and release readiness materials, the team transforms complex product capabilities into practical, scalable learning experiences that drive product adoption and customer success.

What You’ll Do:

• Assist with the planning, coordination, and tracking of learning content projects, including videos, webinars, WBTs, and instructional resources.
• Coordinate project activities with SMEs, Content Specialists, Multimedia Specialists, and stakeholders to ensure deliverables remain on schedule.
• Schedule video recordings, review meetings, approvals, and stakeholder checkpoints throughout the content development lifecycle.
• Maintain project plans, production schedules, content inventories, documentation, and status reports using project management tools such as ClickUp and Microsoft 365.
• Draft, edit, and organize scripts, storyboards, presentation content, and supporting learning materials.
• Assist with publishing and launch activities for learning content across LMS, Learning Hub, SharePoint, YouTube, and other learning platforms.
• Support the development of AI-powered solutions and Copilot Studio agents to improve content development and operational efficiency.
• Create and update presentations, graphics, videos, and other multimedia assets using tools such as Adobe Creative Cloud and Microsoft 365.
• Ensure content follows established branding, accessibility, and quality standards.
• Analyze content performance metrics and support continuous improvement initiatives and research emerging trends in AI, learning technologies, digital content creation, and multimedia production.
• Contribute to process improvements that increase team efficiency and content scalability.
• Perform other duties and special projects as assigned.

Qualifications:

• Working knowledge of or willingness to learn creative and digital marketing tools, including Adobe Creative Cloud (Premiere Pro, Photoshop, Illustrator, and After Effects), Canva, and DaVinci Resolve.
• Familiarity with social media marketing, SEO, content writing, and project management tools such as ClickUp and Microsoft Planner.
• Familiarity with Microsoft 365 applications including Word, Excel, PowerPoint, Teams, and SharePoint.
• Experience with Copilot, AI tools, video editing, or learning experience design is considered an asset.
• Currently pursuing a degree or diploma in Communications, Education, Business, Marketing, Digital Media, Technical Writing, Instructional Design, Project Management, or a related field.
• Experience managing projects, coordinating activities, or working with teams through academic, internship, volunteer, or extracurricular experiences.
• Excellent written and verbal communication skills.
• Strong organizational, planning, and time-management skills.
• Interest in content creation, multimedia production, learning technologies, and AI-powered tools.
• Strong attention to detail and ability to manage multiple priorities.
• Comfortable working in a collaborative, fast-paced environment.

The targeted compensation for this position is $55,000 CAD annually. Final compensation is determined by education, experience, and internal equity principles.

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Use of Artificial Intelligence in Hiring

SOTI uses AI tools to support parts of our recruitment process, such as reviewing resumes, screening qualifications, and creating interview questions. These tools assist our team only-final hiring decisions are made by people, not automation. For privacy-related questions, please contact [e-mail].

We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

If you require accommodation during any stage of the recruitment process, please notify People & Culture at [e-mail].