Contact Lens Technician-Winnipeg, MB-PearleVision

Pearle Vision NA; Winnipeg; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in eye care is seeking a Contact Lens Technician to join their dynamic team in Winnipeg. This role involves providing exceptional customer service, fitting contact lenses, and ensuring customer satisfaction through effective communication and professional relationships. The ideal candidate will have a strong background in retail operations, possess necessary licenses, and demonstrate a passion for eye care. Join a forward-thinking company that values creativity and energy, offering a competitive rewards package including health care, retirement savings, and employee discounts. If you are ready to make a difference in the lives of customers, this opportunity is perfect for you.

Benefits

Health Care

Retirement Savings

Paid Time Off

Employee Discounts

Competitive Bonus

Qualifications

• Bachelor's degree or equivalent experience in retail operations required.
• CL and Optician licenses where applicable are necessary.

Responsibilities

• Drive profitable store sales and foster a retail selling culture.
• Fill eyeglass prescriptions and fit contact lenses for customers.
• Conduct corneal measurements and evaluate eye health.

Skills

Customer Service Skills

Sales Skills

Communication Skills

Problem-Solving Skills

Attention to Detail

Education

Bachelor's Degree or Equivalent Experience

CL License

Optician License

Tools

Optical Measurement Tools

Personal Computers

Job description

Contact Lens Technician-Winnipeg, MB-PearleVision

Join to apply for the Contact Lens Technician-Winnipeg, MB-PearleVision role at Pearle Vision.

Requisition ID: 883424
Store #: 005799 Pearle Vision
Position: Full-Time

Total Rewards: Benefits/Incentive Information
At every neighborhood Pearle Vision, we believe nothing should keep patients from getting the eye care they need. We look for employees who are creative, energetic, and people-focused looking for exciting opportunities in eye care or retail.

GENERAL FUNCTION
The Contact Lens Technician attracts and retains customers by delivering an exceptional customer experience, fosters customer retention, and promotes outstanding associate/doctor satisfaction.

Major Duties & Responsibilities

• Drives profitable store sales by fostering a retail selling culture by practicing NECE and using effective retail sales skills.
• Develops professional business relationships with other Associates and Doctors.
• Fills ophthalmic eyeglass prescriptions and fits and adapts Contact Lenses, lenses, and frames.
• Determines customer’s vision need.
• Utilizing optical prescription, evaluates prescription in conjunction with customer's visual requirements.
• Conducts Corneal measurements (K readings).
• Evaluates eye health with the use of Slit lamp.
• Assesses general ocular health.
• Assesses fit and vision of CL’s and provides training on correct insertion and removal of Contact Lenses.
• Communicates with CL Vendors (trial lenses) and unpacks delivery, verifies correct orders, ensures customers' fit is correct.
• Provides follow-up visits to ensure health post-initial visit to ensure fit and vision is correct.
• Puts Contact lenses in and out of patients' eyes.
• Recommends specific lenses, lens coatings, and frames to suit customer needs.
• Assists customers in the selection of frames and coordinates frames with optical measurements.
• Conducts measurements of bridge and eyesize, temple length, vertex distance, pupilary distance, and optical centers using appropriate tools.
• Assists with ensuring each store is effectively merchandised and presented according to Planogram and other Company standards.
• Maintains a level of security in regards to company assets.
• Ensures high quality through accurate measurements, correct pricing, data entry, and realistic delivery time quotes.
• Maximizes Managed Vision Care relationships (where applicable) and sales opportunities.
• Assists with the timely implementation of approved Marketing programs by the execution of marketing programs and initiatives, and company standards for signage and promotions.

Basic Qualifications

• Bachelor degree or equivalent experience in retail operations.
• CL license (where required).
• Optician license (where required).
• State licensure or certification by a nationally-recognized opticianry association as an Optician.
• Experience and results with a retail or customer service establishment.
• Ability to sell through use of sales skills and accountability for sales results.
• Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business.
• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor, and host relationships.
• Success in store merchandising and attention to detail.
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.

Preferred Qualifications

• Experience with personal computers.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.

EssilorLuxottica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information, or any other characteristics protected by law.