contact centre manager

DOCUdavit Solutions; Golden Horseshoe; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading company in North York is seeking a full-time employee to resolve technical problems, train staff, and improve productivity. The role requires 2-3 years of experience and offers a competitive hourly wage with benefits such as free parking.

Benefits

Free parking available

Qualifications

• 2 years to less than 3 years of experience required.

Responsibilities

• Sort technical problems and help employees with established procedures.
• Monitor and evaluate work problems and provide technical advice.
• Train staff in job duties, safety procedures, and company policies.

Skills

Organized

Reliable

Team player

Job description

Posted on December 18, 2024 by Employer details DOCUDAVIT SOLUTIONS INC.

Job details

• Location : North York, ON
• Salary : $57.50 hourly / 35 to 40 hours per week
• Terms of employment : Permanent employment, Full time
• Starts as soon as possible
• Source : Job Bank #3182818

Overview

Experience

2 years to less than 3 years

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Sort the technical problems in order to help the employee with established procedures
• Monitor and evaluate
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Prepare and submit reports
• Establish work schedules and procedures
• Co-ordinate activities with other work units or departments
• Train staff / workers in job duties, safety procedures and company policies

Supervision

• 11-15 people

Additional information

Security and safety

• Criminal record check

Transportation / travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment

Personal suitability

• Accurate
• Organized
• Reliable
• Team player
• Interpersonal awareness

Other benefits

• Free parking available

Who can apply to this job?

Only apply to this job if :

• You are a Canadian citizen, a permanent or a temporary resident of Canada.
• You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2025-01-17

Important notice : This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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