Consumer Compliance Manager

S&T Bank; Central Ontario; On-site; USD 65,000 - 154,000; Full time

Job summary

An established industry player is seeking a Compliance Risk Manager to oversee the consumer compliance risk function. This role involves ensuring the organization adheres to federal and state regulations, leading compliance assessments, and managing a team of analysts. The ideal candidate will have extensive experience in regulatory compliance and a strong ability to communicate complex compliance issues effectively. Join a dynamic team where your expertise will contribute to the organization's commitment to compliance and risk management, all while fostering a collaborative work environment.

Qualifications

• 10+ years of experience in financial services or regulatory compliance.
• Must obtain and maintain CRCM or similar certification.

Responsibilities

• Lead compliance risk assessments and ensure adherence to regulations.
• Supervise Analysts and manage corporate compliance policies.

Skills

Regulatory Compliance

Risk Management

Analytical Skills

Communication

Leadership

Education

Bachelor's degree in Business Administration

CRCM or similar certification

Job description

Work Location:

Please see locations listed in the job posting. Must be located within the S&T Footprint.

Work Hours:

8:00am - 5:00pm

(Additional hours as needed to fulfill department needs)

Function: Manages the consumer compliance risk function within Compliance Risk Management- Consumer Compliance Group to identify and quantify risk, ensuring S&T operates in compliance with federal and state laws. Responsible for leading efforts related to compliance risk assessments, training, complaint management, reviews, regulatory advice, and policies. Supports product/service/vendor risk assessments and root cause analysis.

Duties and Responsibilities:

1. Maintain current knowledge of federal and state regulations related to the Consumer Compliance Program and communicate issues related to business operations and regulatory developments.
2. Obtain and maintain the Certified Regulatory Compliance Manager designation from the ABA.
3. Support the design and maintenance of a risk-based consumer compliance program, suggesting improvements and ensuring quality control.
4. Manage corporate compliance policy review and development, researching new regulations for impact analysis.
5. Assist with compliance training programs, supporting delivery and change management initiatives.
6. Develop and maintain elements of the Consumer Compliance Program aligned with the organization's size and complexity.
7. Assist in completing regulatory and risk assessments for products, services, and vendors.
8. Oversee the consumer complaint management program.
9. Analyze compliance issues, escalate significant problems, and recommend solutions to leadership.
10. Work with the first line of defense to ensure compliance requirements are integrated into business processes, monitor high-risk areas, and perform root cause analysis.
11. Participate as a member of the Bank's Compliance Committee.
12. Supervise Analysts, overseeing their work, development, and performance evaluations.
13. Collaborate on enterprise-wide compliance initiatives and provide guidance to business lines.
14. Assist the CCO with regulatory exam management and internal audits.
15. Contribute to reports for executive and board committees.
16. Maintain good working relationships across the organization and demonstrate the ability to work independently and as part of a team.
17. Perform additional duties as assigned.

Physical Demands: Approximately 75% of the day spent on keypad operation, occasional lifting up to 20 lbs, and extensive use of electronic equipment. Specific vision requirements apply, and accommodations can be made for disabilities.

Education: Bachelor's degree in Business Administration, Management, Legal Studies, or related field. CRCM or similar certification (CIPP, CCEP, CRM) required.

Experience: Over ten years of general experience, with five to ten years in financial services or regulatory compliance, including management or leadership experience.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Discrimination based on inquiries about pay is prohibited except as legally permitted.

Salary Range: $65,000.00 - $154,000.00