Consultant, Workplace Injuries Management

Bell; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

Bell is looking for a workplace injury consultant to manage claims and promote safe work environments. This role involves collaboration with various stakeholders, ensuring compliance with safety regulations, and developing processes for injury management. A strong background in human resources or related fields is essential, along with excellent communication skills to liaise with various departments and external entities.

Benefits

Comprehensive medical, dental, vision, and mental health benefits

35% discount on services

Flexible work hours

Qualifications

• 3 to 5 years of experience as a workplace injury consultant required.
• Adequate knowledge of French for positions in Quebec is needed.
• Excellent verbal and written communication skills.

Responsibilities

• Manage workers’ compensation claim files for all provinces.
• Promote safe return to work and initiate accommodation processes.
• Represent the employer in first level appeal cases during disputes.

Skills

Communication

Team-oriented

Knowledge of laws

Education

College diploma or bachelor’s degree in health, industrial relations or human resources

Tools

SIGMA-RH

SAP

Job description

Req Id: 424658

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Be at the centre of Bell’s transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively, such as Corporate Security & Responsibility, Corporate Communications, Human Resources, Procurement, Strategic Business Transformation and Real Estate. You’ll be part of guiding strategic vision and hands-on delivery of the business to drive our business forward and support groups and team members across the entire organization.

At Bell, your insights and experience will make an impact in bringing the best digital connections and next generation services to Canadians. Join us as we transform from a traditional telecommunications company to tech services and digital media leader.

Key Responsibilities

Reporting to the Senior Manager, Disability Management, Workplace Injuries, the incumbent will be responsible for the administrative and medical aspects of managing workplace injury claims, including the following:

• Manage workers’ compensation claim files for all provinces.
• Promote the safe return to work of injured employees and initiate the accommodation process.
• Represent the employer in 1st level appeal cases during disputes.
• Assist in preparing hearings for 2nd level appeal cases;
• Communicate with the various external stakeholders involved, i.e. the attending physician, medical specialist, therapists, investigators, rehabilitation counsellors and others;
• Determine the need for a medical evaluation or any other type of evaluation relevant to managing the case, and approve related expenditures.
• Prepare cost sharing and cost relief requests;
• Communicate with various internal stakeholders, including employees, managers, HR, labour relations, legal and health and safety departments.
• Ensure quality control of statistical data.
• Take part in developing and implementing processes;

Critical Qualifications

• A college diploma or bachelor’s degree in the health field, in industrial relations, human resources or relevant discipline;
• 3 to 5 years experience as a workplace injury consultant.
• Excellent communications skills (verbal and written);
• Team-oriented;
• Knowledge of the laws and regulations in force in these provinces;
• Knowledge of SIGMA-RH (an asset);
• Knowledge of SAP (an asset).
• In the course of their duties, this person will be required to interact with French & English speaking stakeholders across Canada

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status:Regular - Full Time

Job Location: Canada : Quebec : Montreal

Work Arrangement: Hybrid

Application Deadline: 07/23/2025

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details ) to learn more about how we collect, use, and disclose your personal information.

Created: Canada , QC , Montreal

Bell,one of Canada's Top 100 Employers.