Consultant - Quality, Transformation and Innovation

St. Joseph's Health Care, London; London; On-site; CAD 60,000 - 80,000; Full time

Job summary

A health care provider in Ontario is seeking a Consultant for Quality, Transformation, and Innovation. This role involves leading initiatives to enhance patient experiences and health outcomes, requiring strong leadership and stakeholder management skills. Ideal candidates hold a Bachelor's Degree in a relevant field and have extensive experience in quality improvement. The position is temporary full-time, offering a salary range of $53.51 - $62.96 per hour.

Qualifications

• 5-7 years of experience leading quality improvement initiatives.
• Certification in Quality Improvement or Project Management professional certification.
• Demonstrated experience leading change using methodologies like LEAN, Six Sigma.

Responsibilities

• Lead large-scale initiatives to improve patient experience and health outcomes.
• Create and manage tools and databases to support strategic goals.
• Collaborate with stakeholders at director or senior leadership levels.

Skills

Leadership in quality improvement

Stakeholder management

Communication skills

Change management

Coaching and mentoring

Education

Bachelor's Degree in a Health related field

Master's Degree in a Health related field (preferred)

Tools

Microsoft Suite 365

PowerApps

Power BI

Sharepoint

Excel

Job description

Consultant - Quality, Transformation and Innovation - 1 position

Quality, Transformation and Innovation
Parkwood Institute Mental Health Care - London, ON
Temporary Full Time
Salary Range: $53.51 - $62.96 /hour

This is a temporary full-time position that is expected to extend until April 30, 2027, and is subject to the availability of work.

This role will work with project sponsors at the Director or Senior leadership level to lead large-scale and/or complex initiatives/projects, ensuring that the intended outcomes achieve the improved patient experience, improved population health, improved staff well-being, and increased value for money. Using information architecture principles and practices, this role will create and manage tools, databases and processes that support the advancement of the strategic plan and preparation for accreditation surveying.

Essential Qualifications

• Bachelors Degree in a Health related or Quality Improvement and Patient Safety related field
• Certification required in one of the following: Quality Improvement, LEADS, Lean Six Sigma (green belt), Lean, TPS (Toyota Production Systems Training), Risk Management, Change Management or Project Management Professional certification
• Proven experience in leading and facilitating transformational quality and safety change in health systems and in collaboration with system partners required
• Demonstrated experience working collaboratively with a range of internal and external stakeholder groups and teams, manage relationships, and influence a wide range of stakeholders
• Evidence of leading change from a patient and family engaged model required
• Proven experience in leading teams and demonstrated ability to coach and mentor others
• Effective ability to communicate with stakeholders in leadership roles
• Confident presentation skills to a variety of audiences of variable sizes
• Demonstrated ability to influence/drive decisions and the activity of project and program leaders
• Knowledge and demonstrated experience leading change management, with the ability to apply change management principles and coach clinical teams through the change process
• Ability to apply a systems-focused approach to achieve optimal results in quality, safety, efficiency and productivity
• Ability to work collaboratively with internal corporate teams to identify performance and outcome indicators, enabling effective monitoring and sustainability of QI initiatives
• Demonstrated intermediate level proficiency utilizing Microsoft Suite 365 suite including PowerApps, Power BI, Sharepoint and Excel.
• Minimum of 5 - 7 years of experience leading quality improvement initiatives, care-model redesign(s), clinical process improvements or health system transformation
• Experience utilizing methodologies and tools to drive change in a health-related organization (e.g. LEAN, Six Sigma, high reliability principles, risk matrix, PDSA, root cause analyses, FMEA, lean, value stream mapping etc.)
• Experience managing/leading resources as part of projects or initiatives
• Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA

Preferred Qualifications

• Master's Degree in a Health related or Quality Improvement and Patient Safety related field
• Proficiency in French would be an asset

Teaching and Research

• St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your duties.

Immunization Requirements

• Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza.
• Provide documentation of the Tuberculosis skin testing

Your interest in this opportunity is appreciated. Human Resources and Leaders use your profile information to evaluate your application for the vacancies you apply to. Only those under consideration will be contacted.