Consultant, Pension Administration

LifeWorks; Fredericton; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an experienced Pension Administrator to join their dynamic team. In this role, you will leverage your extensive background in pension administration to manage client accounts and ensure exceptional service delivery. You will thrive in a hybrid work environment, balancing remote and in-office work while enjoying a flexible schedule and comprehensive benefits. This position offers the opportunity to grow professionally through challenging assignments and career development initiatives. If you are passionate about making a difference in the health and well-being sector, this role is perfect for you.

Benefits

Flexible work schedule

Comprehensive benefits package

Career development opportunities

Supportive team environment

Qualifications

• 7+ years of experience in pension administration.
• Bachelor’s degree in relevant fields such as mathematics or finance.
• Strong analytical skills and attention to detail.

Responsibilities

• Manage client accounts and assist with pension plan administration.
• Train and coach team members while supporting special projects.
• Build client satisfaction by addressing needs and requests.

Skills

Pension Administration

Analytical Thinking

Customer Service

Communication Skills

Team Management

Bilingual (French/English)

Education

Bachelor’s degree in Mathematics

Bachelor’s degree in Finance

Bachelor’s degree in Actuarial Science

Tools

Microsoft Excel

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading-edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental, and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers, and employees.

As part of a dedicated, professional team, you will be providing services to clients and members with respect to defined benefit pension plan administration. Your various responsibilities will allow you to use your analytical skills daily and to flourish in a stimulating career.

Here’s what you can look forward to:

• Thrive in a dynamic and supportive team environment
• Take on challenging assignments and projects that will help you grow
• Benefit from career opportunities designed to enhance your professional journey
• Enjoy the flexibility of a hybrid work model—working from home and in the office
• Experience a flexible schedule and comprehensive benefits package

What you’ll do

In this role, you’ll be at the heart of our mission to provide exceptional service and innovative solutions. Your responsibilities will include:

• Acting as manager in the client accounts department
• Assisting with the annual planning and organization of work related to pension plan administration
• Participating in verifying and monitoring the progress of tasks and projects
• Training and coaching team members
• Supporting the team in carrying out various special projects
• Preparing and tracking the budget
• Building client satisfaction by listening to their needs and responding to their requests, as well as those of members and trustees
• Suggesting process improvements
• Developing new business contacts, negotiating agreements with existing clients, and helping develop new markets with prospective clients

What you bring:

• Minimum 7 years’ relevant experience in Pension Administration
• Bachelor’s degree in mathematics, finance, administration, actuarial science, or other relevant training
• Exceptional team spirit
• Strong analytical thinking and attention to detail
• Well-organized and resourceful
• Good communication and collaborative skills
• Ability to manage and motivate a work group
• Highly developed customer service skills
• Excellent spoken and written French; bilingualism is an asset
• Proficiency with Microsoft Excel

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A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment. We offer accommodations for applicants with disabilities during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require working at a Data Center or having access to detailed knowledge of technology related to client service delivery are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers, and communities are paramount. Accordingly, anyone joining our TELUS Health Care Centres must be fully vaccinated for COVID-19.

Note for Quebec candidates: If knowledge of English is required, it is because the team member will be asked to interact in English regularly with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leaders involved in the selection process.