Consultant, Enterprise Digital

CIBC; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Consultant for their Enterprise Digital team. This role involves driving the strategy for digital identity capabilities, collaborating with various stakeholders, and ensuring seamless banking experiences. Ideal candidates will have a proactive mindset, strong stakeholder management skills, and a passion for technology. Competitive salary and inclusive culture offered.

Benefits

Competitive salary

Defined benefit pension plan

Employee share purchase plan

Paid time off for personal growth

Qualifications

• Strong communication skills to convey complex ideas.
• Curious about emerging trends in digital identity and AI.
• Excellent stakeholder management abilities.

Responsibilities

• Own the product strategy and roadmap for digital identity.
• Identify use cases through stakeholder engagement.
• Align partners to deliver high-impact initiatives.

Skills

Digital Technology

Group Problem Solving

Program Management

Teamwork

Job description

Overview

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What You’ll Be Doing

As a Consultant on the Enterprise Digital & AI Enablement, you’ll drive the strategy and execution of digital identity capabilities that enable secure onboarding, verification, and authentication experiences across business lines and channels. You’ll lead discovery of high-impact use cases, define product roadmaps, and collaborate with internal stakeholders and external vendors to deliver scalable, enterprise-wide solutions. You’ll combine elements of product ownership, internal consulting, and change management to shape CIBC’s digital identity strategy and enable secure, seamless banking experiences. This is a highly collaborative and strategic role with exposure across the bank and strong alignment to transformation initiatives.

At CIBC, we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• Define and Execute Product Strategy : Own the end-to-end vision, roadmap, and prioritization for CIBC’s portfolio of digital identity technology.
• Use Case Discovery and Journey Mapping : Identify use cases through stakeholder interviews, journey analysis, and data-driven insights; translate them into business cases or workstreams for delivery.
• Lead Cross-Functional Collaboration : Align partners across Digital, Technology, Risk, Legal, Operations, and external vendors to deliver complex, high-impact initiatives.
• Develop Strategic Presentations : Build clear, data-supported decks and business cases to influence decisions, communicate strategy, and drive stakeholder buy-in.
• Conduct Financial and Qualitative Analysis : Evaluate opportunities and trade-offs using business value metrics, customer outcomes, and delivery feasibility.
• Drive Internal Adoption : Act as a consultant and internal champion to promote usage and integration of digital identity capabilities across the bank.

Who You Are

• Ownership mindset : You take full ownership of your work, demonstrating accountability and a proactive approach to problem-solving.
• Strategic thinker : You have a consulting mindset—able to navigate ambiguity, frame problems, and influence decision-making through structured thinking and storytelling.
• Stakeholder management : You excel at stakeholder management, translating complex needs into roadmaps and managing cross-functional alignment.
• Technology research : You’re curious about emerging trends in digital identity, AI, and secure onboarding.
• Strong communication skills : You have exceptional communication skills, enabling you to convey complex ideas clearly and effectively to diverse audiences.

What CIBC Offers

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
• Subject to plan and program terms and conditions

What You Need To Know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 16th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Digital Technology, Group Problem Solving, Program Management, Teamwork

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