Consultant Conversion - Lead Infra Prod Mgmt & RE : Job Level - Director

860 Morgan Stanley Svcs Canada Co; Calgary; Hybrid; CAD 140,000 - 190,000; Full time

Benefits offered by this job

Hybrid work environment

Job summary

Morgan Stanley in Calgary is seeking a UiPath Site Reliability Engineer in Technology to improve reliability, observability and efficiency of the UiPath platform. This lead role focuses on stability, recoverability, and automation across Windows, Linux and Azure environments.

The position emphasizes collaboration with product leads and cross-functional teams to reduce toil, strengthen monitoring, and deliver resilient production support in a hybrid work setting.

Qualifications

• 6+ years of relevant experience in infrastructure reliability
• Experience delivering enterprise automation or application platforms in production

Responsibilities

• Communicate with product leads across the tech org to identify improvement opportunities.
• Support reliability and performance of the UiPath fleet, including Orchestrator, bot server and RDS infrastructure, Action Center, AI Center, and deployment workflows.
• Troubleshoot incidents across Windows, Linux, Azure and related platforms, driving remediation.
• Improve observability with metrics, logging, dashboards, alerts and runbooks to reveal platform health and risk.
• Identify technical debt and pain points, prioritize and deliver improvements.
• Automate operational tasks to reduce toil and increase resilience.
• Support production releases, environment changes and maintenance with focus on stability.
• Partner with platform engineering, security and support teams to improve readiness and support models.

Skills

Team leadership

Observability

Troubleshooting

UiPath platform knowledge

Azure

Windows/Linux environments

SRE concepts (SLOs)

Tools

UiPath Orchestrator

AI Center

Document Understanding

Prometheus

Grafana

RDS infrastructure

Job description

We're seeking someone to join our team as a UiPath Site Reliability Engineer, Application Infrastructure in Technology to improve the reliability, recoverability, observability and operational efficiency of the Firm's UiPath platform.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities.

This is a Lead Infrastructure Production Management & Reliability Engineering position at Director level, which is part of the job family responsible for maintaining the stability and reliability of the organization's infrastructure systems, ensuring optimal performance and availability to support business operations.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:

• Communicate regularly with product leads across the technology organization and discuss opportunities for improvement to existing and future technology solutions.
• Support the reliability and performance of the Firm's UiPath fleet, including Orchestrator, bot server and RDS infrastructure, Action Center, AI Center, Document Understanding and deployment workflows.
• Troubleshoot incidents and recurring issues across Windows, Linux, Azure and integrated enterprise platforms, driving problems through to lasting remediation.
• Improve observability through metrics, logging, dashboards, alerting and operational runbooks so platform health and service risk are visible and actionable.
• Identify technical debt, control gaps and manual support pain points, then help prioritize and deliver improvements.
• Automate operational tasks to reduce toil, improve consistency and increase platform resilience.
• Support production releases, environment changes, configuration updates and platform maintenance activities with a strong focus on stability and recoverability.
• Partner with platform engineering, security, infrastructure and support teams to improve operational readiness, escalation paths and service support models.

What you'll bring to the role:

• Ability to effectively manage multiple functions or guide junior staff and initiatives.
• Advanced understanding of business line and discipline with some knowledge of competitive environment and other disciplines.
• Experience in supporting or delivering enterprise automation or application platforms in production, with strong troubleshooting skills in Windows environments and working knowledge of Linux infrastructure.
• Experience in UiPath components such as Orchestrator, unattended robot fleets, Action Center, AI Center, Document Understanding and deployment pipelines.
• Understanding of observability concepts such as metrics, logging, alerting and dashboarding, with experience in Prometheus and Grafana beneficial.
• Ability to automate operational tasks using scripting or infrastructure tooling and support infrastructure or platform operations in Azure or comparable cloud-hosted enterprise environments.
• Understanding of site reliability engineering practices such as service level objectives (SLOs), error budgets and blameless postmortems, with relevant UiPath or cloud certifications beneficial.
• At least 6 years' relevant experience would generally be expected to find the skills required for this role.

Regional Disclosures

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo All our positions are located in Calgary, Alberta. We offer a hybrid work environment, combining remote work and attendance in the office.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

CE QUE VOUS POUVEZ ATTENDRE DE MORGAN STANLEY:

Chez Morgan Stanley, nous levons, gérons et allouons des capitaux pour nos clients, afin de les aider à atteindre leurs objectifs. Nous le faisons d'une manière qui nous distingue des autres - et cela fait 90 ans que nous procédons ainsi. Nos valeurs - donner la priorité à nos clients, agir de manière intègre, innover grâce à des idées exceptionnelles, s'engager en faveur de la diversité et de l'inclusion, et s'investir dans la société - ne sont pas de simples convictions : elles guident les décisions que nous prenons chaque jour afin d'agir dans l'intérêt de nos clients, de nos communautés et de nos plus de 80 000 collaborateurs répartis dans 1 200 bureaux à travers 42 pays. Chez Morgan Stanley, vous aurez l'occasion de travailler aux côtés des meilleurs et des plus brillants, dans un environnement où vous bénéficierez d'un soutien et d'une grande autonomie. Nos équipes sont composées de collaborateurs infatigables et d'esprits créatifs, qui puisent leur inspiration dans la diversité de leurs parcours et de leurs expériences. Nous sommes fiers d'accompagner nos collaborateurs et leurs familles à chaque étape de leur parcours professionnel, en leur proposant des avantages sociaux et des avantages complémentaires parmi les plus attractifs et les plus complets du secteur. Il existe également de nombreuses possibilités d'évolution au sein de l'entreprise pour ceux qui font preuve de passion et de détermination dans leur travail. Pour en savoir plus sur nos bureaux à travers le monde, veuillez copier-coller l'adresse https://www.morganstanley.com/about-us/global-offices dans votre navigateur.

Morgan Stanley est un employeur garantissant l'égalité des chances, qui s'engage à constituer et à maintenir un effectif diversifié en termes d'expérience et d'origine. Nos efforts en matière de recrutement témoignent de notre engagement fort en faveur d'une culture d'inclusion, dans laquelle les personnes sont recrutées, formées et promues en fonction de leurs compétences et de leurs talents. Notre personnel est le reflet d'un large éventail des communautés mondiales au sein desquelles nous exerçons nos activités, apportant ainsi une grande diversité de parcours, de talents, de points de vue et d'expériences. Pour plus d'informations, rendez-vous sur: https://www.morganstanley.com/people-opportunities/eeo.