Consultant, Communications – Health Care Content & Strategy

Fraser Health Authority; Surrey; Hybrid; CAD 54,000 - 77,000; Full time

Benefits offered by this job

Competitive salary package

Health benefits coverage

Job summary

Fraser Health Authority in British Columbia, Canada is seeking a Consultant, Communications to plan and execute communication strategies, create content for digital and traditional channels, and help people navigate the health system.

You will work with senior professionals to manage content, measure outcomes, and improve audience experience across multiple media. The role emphasizes collaboration, compelling writing, and applying best practices in accessibility and plain language.

Qualifications

• Bachelor's degree in Communications, Marketing or a related field.
• 3–5 years' recent related experience in communications.
• Experience writing and editing for internal and external channels.

Responsibilities

• Provides consultation to Directors and Managers and participates in appropriate supporting research and analysis; assesses media reports and develops, implements and evaluates communication strategies to engage both internal and external audiences to facilitate an open dialogue and understanding of important issues, challenges, opportunities and strategic directions; collaborates with the Communications team to engage employees, physicians, volunteers and the community to support cultural renewal and promote a positive corporate image.
• Participates and recommends strategic communications and/or promotional plans for FH-wide or local programs, based on effective situational analyses; carries these plans forward from the goal-setting through to the creative solution, including the implementation and evaluation stages; considers factors such as audience characteristics, corporate vision and strategy, available budget and resources and potentially sensitive or confidential issues.
• Participates by evaluating external and internal suppliers involved in communications-related projects including writing, language translation, graphic design, printing, photography, signage and site maps; reviews project budget and deadlines; recommends and ensures suppliers and internal clients adhere to corporate graphic standards and other organizational standards and requirements; ensures overall quality, consistency and effectiveness of complex and diverse communication materials; makes recommendations to the Director, Communications regarding related project expenditures.
• Collaborates with otherteam membersto plan and coordinate media publicity for regional and FH-wide activities, events and programs to promote a positive corporate image and organizational strategies in health service delivery; participates in media action plans including setting objectives, coordinating appropriate internal spokespeople and interview opportunities, preparing key messages and news releases; identifies appropriate media outlets and evaluates results; anticipates potential communication/media issues and collaborates with the Director, Public Affairs to respond appropriately.
• Coordinates regional speaking opportunities, community displays/exhibits and advertising to promote a positive corporate image and organizational strategies in health service delivery; participates in community action plans including setting objectives, coordinating appropriate internal speakers and community display/exhibit opportunities and evaluating results.
• Participates in the development, implementation and evaluation of departmental goals, objectives, policies and procedures.
• Writes, produces and develops internal/external communications materials, processes and related best practices including: newsletter/magazine articles, memos, brochures, bulletins, posters, news releases, newsletters, presentations, surveys, focus groups, displays, employee forums, web and SharePoint content, video scripts, advertisements, leader toolkits and speaking points.
• Attends and participates on various regional, site-specific and program-related committees to provide strategic communications counsel and support.

Skills

Health care knowledge BC

Strong writing

Content formatting

Content consulting

CMS tools

Content analytics

Content plans

Accessibility & plain language

Education

Bachelor's degree in Communications, Marketing or related field

Tools

Content management systems

Job description

Fraser Health Authority in British Columbia, Canada is seeking a Consultant, Communications to plan and execute communication strategies, create content for digital and traditional channels, and help people navigate the health system.

You will work with senior professionals to manage content, measure outcomes, and improve audience experience across multiple media. The role emphasizes collaboration, compelling writing, and applying best practices in accessibility and plain language.