Consultant, Capacity, Access and Flow

Ontario Health; Kingston; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

Une organisation de santé de premier plan recherche un Consultant en Capacités, Accès et Flux pour diriger la planification régionale et le développement des politiques. Le candidat idéal doit avoir une maîtrise en administration de la santé et au moins 8 ans d'expérience dans le domaine de la santé. Ce poste hybride implique des responsabilités variées, y compris la gestion des stratégies de santé et l'engagement avec des partenaires internes et externes.

Benefits

Couverture médicale et dentaire entièrement payée

Compte de dépenses en santé

Plan de pension

Jours personnels et flottants

Vocation de trois semaines à commencer

Opportunités de développement professionnel

Culture d'équipe collaborative

Programme de bien-être

Qualifications

• Maîtrise en administration de la santé ou domaine connexe.
• Minimum de 8 ans d'expérience progressive dans un environnement de soins de santé multiculturel.
• Expérience dans le secteur hospitalier/ambulatoire est un atout.

Responsibilities

• Gestion des stratégies de santé et des projets associés.
• Engagement des parties prenantes pour identifier les barrières systémiques.
• Direction des décisions basées sur des preuves.

Skills

Capacité d'analyse

Gestion de projet

Compétences en communication

Education

Maîtrise en administration de la santé

Tools

Outils de présentation

Job description

Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à [e-mail]. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.

To obtain a French translation of the following job posting, please email [e-mail]. Requests will be addressed within three business days, and the application window will be extended by three business days.

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

• Fully paid medical, dental and vision coverage from your first day

• a health care spending or wellness spending account

• a p remium defined benefit pension plan

• three personal days and two float days annually

• three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years

• c areer development opportunities

• a collaborative values-based team culture

• a wellness program

• a hybrid working model

• p articipation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

As a Consultant in Capacity, Access and Flow, you will lead regional planning and policy development to optimize health system capacity and health human resources. You’ll collaborate across teams to drive evidence-based improvements in patient access and flow, with a focus on Ontario Health’s East Region.

Please be advised that the scope of this role is regional in nature and therefore will focus on the particular needs of Ontario Health's East Region (i.e. Whitby, Belleville, Kingston, Ottawa).

Here is what you will be doing:

System Planning & Integration

• Lead planning input for health system strategies and manage related project plans and budgets.

• Monitor implementation and quality improvement activities for system capacity and health human resources.

• Align regional initiatives with provincial and Ontario Health strategies.

Stakeholder Engagement & Collaboration

• Liaise with internal and external partners to identify system-level barriers and opportunities.

• Promote innovative partnerships and programs to enhance system capacity and patient flow.

• Represent Ontario Health on planning and coordination tables, recommending best practices and funding priorities.

Leadership & Evidence-Based Decision Making

• Champion evidence-based approaches and health equity principles in planning processes.

• Guide staff using best practices and ministry directives.

• Support strategic transformation initiatives and enhance Ontario Health’s visibility locally and beyond.

Performance & Evaluation

• Monitor and report on regional activities to ensure alignment with CRO performance objectives.

• Consult with colleagues to determine data needs and support planning, performance improvement, and decision-making.

Strategic Alignment

• Contribute to regional goal-setting and implement strategies to achieve objectives.

• Stay informed on health system issues, especially those impacting change initiatives and strategic priorities.

Here is what you will need to be successful:

Education and Experience

• Master’s degree in health administration, health planning, business administration or a related field; or an equivalent combination of education and experience in a health care environment. Clinical background is considered an asset.

• Minimum of 8 years of progressive experience in a multi-stakeholder healthcare environment required.

• Experience in the hospital/acute sector is an asset.

• Solid background in integrating large, complex initiatives in a changing environment

• Ability to prepare materials for presentations, and make presentations, concerning technical and/or sensitive information to a diverse range of audiences.

• Ability to work on multiple concurrent projects, advanced project management skills.

• Ability to exercise sound judgement on issues of a sensitive and contentious nature and able to negotiate to develop consensus around complex policy strategies.

• Highly developed communication skills, both verbally and written. The ability to provide and obtain information of a complex, technical or sensitive nature effectively, clearly, concisely and logically, and at an appropriate level and in an appropriate format is required.

Knowledge and Skills

• Business Acumen: Ability to apply business principles, including systems thinking, to the healthcare environment; basic business principles include financial management, human resource management, organizational dynamics and governance, strategic planning, risk management and quality improvement.

• Stakeholder Engagement: Develops networks and builds alliances. Engages in cross-functional activities; collaborates across boundaries and finds common ground with a widening range of stakeholders.

• Relationship Management: Builds multiple external collaborative relationships to support department performance. Identifies the key issues and accommodates the key players when dealing with external parties/units on joint projects

• Communication and Interpersonal Skills: Listens well and encourages open communication. Ability to communicate clearly and concisely. Considers and responds appropriately to the needs, feelings, and capabilities of others in different situations; is tactful, compassionate and sensitive, and treats others with respect.

• Risk Management: Measures and evaluates outcomes and corrects direction as appropriate.

• Strategic Planning: Communicates corporate goals and objectives within the department. Aligns department tasks and objectives with corporate goals and objectives. Establishes clear targets and measures to track progress toward department objectives. Shares organizational performance measurement information and encourages dialogue and analysis.

• Change Management: Actively embraces change efforts and initiatives to improve department performance. Develops and uses different methods to help employees to positively react to change.

• System Design: Scan the environment for ideas, best practices and trends across the system.

• Health Care Planning: Demonstrates understanding of the healthcare system and environment. Effectively choose options, plan, implement and evaluate policies and/or programs in health care.

• Program Development: Develops new insights into situations and applies innovative solutions to make organizational improvements. Creates a work environment that encourages creative thinking and innovation. Designs and implements new or cutting-edge programs/processes

• Knowledge of Ontario health sector and workforce trends within this sector.

• In-depth development knowledge of local health issues, priorities and needs while recognizing the broader trends in health care policy and system development.

• Knowledge of the needs of Aboriginal peoples (urban and community) and Francophone communities.

• Expert knowledge of planning models and approaches.

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Location: East Region, Whitby, Belleville, Kingston, Ottawa, Ontario

Employment Type:

Permanent Full time

Contract Length:

N/A

Salary Band:

Band 7

External Application Deadline Date:

September 1, 2025

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members ofBlack and racializedgroups; 2SLGBTQIA+ communities; trans and nonbinary individuals;and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email [e-mail] and a member of the team will connect with you within 48 hours.