Consultant, Capacity Access and Flow

Ontario Health; Hamilton; Hybrid; CAD 85,000 - 115,000; Full time

Job summary

Ontario Health is seeking a Consultant for Capacity, Access & Flow who will drive health system planning and change management. This role involves leading initiatives to enhance access to healthcare services while collaborating with internal and external partners. Candidates must have a Master's degree and substantial experience in the healthcare environment, ready to embrace a hybrid working model with opportunities for professional growth.

Benefits

Fully paid medical, dental and vision coverage

Health care spending or wellness spending account

Premium defined benefit pension plan

Three personal days and two float days annually

Three weeks’ vacation starting

Career development opportunities

Collaborative values-based team culture

Wellness program

Qualifications

• Minimum of 8 years of progressive experience in a multi-partner healthcare environment.
• Experience in hospital/acute sector is an asset.
• Clinical background is considered an advantage.

Responsibilities

• Lead regional initiatives to improve access to clinical programs.
• Facilitate planning and coordination for health services.
• Champion innovative partnerships to support clinical transformation.

Skills

Communication

Facilitation

Interpersonal skills

Problem-solving

Organizational skills

Negotiation

Attention to detail

Analytical skills

Education

Master’s degree in health administration, health planning, or related field

Tools

MS Office

Virtual platforms (MS Teams, Zoom)

Job description

Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à [e-mail]. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.

To obtain a French translation of the following job posting, please email [e-mail]. Requests will be addressed within three business days, and the application window will be extended by three business days.

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

• Fully paid medical, dental and vision coverage from your first day

• a health care spending or wellness spending account

• a p remium defined benefit pension plan

• three personal days and two float days annually

• three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years

• c areer development opportunities

• a collaborative values-based team culture

• a wellness program

• a hybrid working model

• p articipation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

The Consultant, Capacity, Access & Flow will be responsible for planning, implementing, and evaluating capacity, access, and flow activities within the West region. This role involves collaborating with internal and external partners to enhance the broader health system's function and operations.

Here is what you will be doing:

Health System Planning & Change Management

• Lead regional initiatives to support new models of care and improve access to clinical programs (e.g., Surgery, medical imaging).

• Facilitate planning, coordination, and system integration for Integrated Community Health Service Centres (ICHSC) aligned with provincial priorities.

• Drive change management in partnership with health service providers.

• Analyze data to identify service gaps and co-design solutions with partners.

• Champion innovative partnerships to support clinical transformation and access to care.

Partner Engagement

• Facilitate engagement with senior health service providers, physicians, patients/caregivers, and Ministry staff.

• Represent Ontario Health at regional and provincial planning tables.

• Provide strategic input into system plans and manage related project plans and budgets.

• Use political acuity and negotiation to build strategic collaborations.

• Collaborate across Ontario Health to align and integrate regional efforts.

Performance Management

• Implement tools and guidelines for effective project execution.

• Monitor and report on initiatives to ensure performance targets are met.

• Support continuous quality improvement and performance evaluation.

Issues & Partnership Management

• Proactively manage issues and facilitate resolution among partners.

• Apply strong problem-solving skills to complex challenges.

• Identify and pursue partnership opportunities to advance Ontario Health initiatives.

Here is what you will need to be successful:

Education and Experience

• Master’s degree in health administration, health planning, business administration or a related field; or an equivalent combination of education and experience in a health care environment. Clinical background is considered an asset.

• Minimum of 8 years of progressive experience in a multi-partner healthcare environment required.

• Experience in the hospital/acute sector an asset.

Knowledge and Skills

• Understanding of Ontario’s health service delivery and Ontario Health’s role in planning and funding.

• Strong communication, facilitation, and interpersonal skills.

• Proven ability to build strategic relationships with diverse partners.

• Proficiency in MS Office (SharePoint, PowerPoint, Word, Excel) and virtual platforms (MS Teams, Zoom).

• Experience in health care planning, analysis, and evaluation across sectors.

• Strong project management and organizational skills.

• Sound judgment and ability to negotiate complex policy strategies.

• Experience with performance data analysis and program evaluation.

• High integrity, discretion, and professionalism.

• Strong attention to detail and analytical skills.

• Ability to thrive in a fast-paced, collaborative environment.

#LI-Hybrid

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Locations: West Region, Ontario (currently hybrid; subject to change)

Employment Type:

Permanent Full time

Contract Length:

N/A

Salary Band:

Band 7

External Application Deadline Date:

June 20, 2025

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members ofBlack and racializedgroups; 2SLGBTQIA+ communities; trans and nonbinary individuals;and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email [e-mail] and a member of the team will connect with you within 48 hours.