Consultant, Business System Analysis

CIBC; Toronto; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Banking benefits

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

MomentMakers recognition program

Job summary

CIBC in Toronto is seeking a Consultant, Business Systems Analysis to lead complex projects and design strategic solutions aligned to the enterprise architecture roadmap. You’ll support end-to-end delivery as a subject matter expert in both business and technology, collaborating with a diverse team to deliver flexible, client-focused outcomes.

This role combines on-site collaboration with a hybrid schedule (1–3 days on-site).

Qualifications

• 5-8 years of BSA experience in Agile, Waterfall, and hybrid/delivery-focused environments.
• Proficient with test management tools and platforms, including JIRA, Confluence, Visio, SQL, MS Office, AI-enabled productivity tools.
• Bachelor’s degree or equivalent in Computer Science or Technical discipline.
• Ability to gather requirements and design solutions.
• Experience in banking/payments is a plus.

Responsibilities

• Understand and document requirements; lead discussions with business partners to ensure solutions meet needs.
• Design client-focused solutions; prepare and validate design documents for scope, requirements, and QA.
• Provide guidance to a diverse team and support end-to-end project implementation.

Skills

Agile thinking

Business requirements analysis

Communication

Critical thinking

Domain knowledge

Operational efficiency

Problem solving

Process design

Python

Technical writing

Education

Bachelor's degree in Computer Science or technical discipline

Tools

JIRA

Confluence

Visio

SQL

MS Office

AI-enabled productivity tools

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com.

What You’ll Be Doing

You’ll be joining CIBC Team as a Consultant, Business Systems Analysis. You’ll lead complex projects to design strategic solutions aligned to CIBC’s enterprise architecture roadmap. As a Business Systems Consultant (BSC), you’ll support end-to-end project implementation and act as a subject matter expert in both business and technology. You’ll ideate and collaborate with a diverse team to create and set up flexible, innovative solutions that deliver a best-in-class client experience.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You’ll Succeed

• Understanding and Documenting Requirements- Work closely with business partners to gather complicated business requirements and facilitate solution design discussions to ensure you meet project needs. Create strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.
• Solution Design- Assemble client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification, solution requirements, and quality assurance.
• Team Management- Support end-to-end project implementation as a subject matter expert, and provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems.

Who You Are

• You can demonstrate 5-8 years of experience in. BSA role in Agile, Waterfall, and hybrid/delivery-focused environments, preferably within banking, payments, financial services, or a financial institution. You are comfortable using test management tools and platforms, including JIRA, Confluence, Visio, SQL, MS Office, AI-enabled productivity tools, and other collaboration and analysis technologies to support delivery quality and efficiency.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• You’re a certified professional. Bachelor’s degree or equivalent in Computer Science or Technical discipline.
• You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
• Subject to plan and program terms and conditions

What You Need To Know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]
• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 17th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Agile Thinking, Business Requirements Analysis, Communication, Critical Thinking, Domain Knowledge, Operational Efficiency, Problem Solving, Process Design, Python (Programming Language), Technical Writing