Consultant Billing and Support Operation

Bell Canada; Ottawa; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a detail-oriented Consultant for Billing and Support Operations. In this pivotal role, you will manage the entire billing lifecycle, from contract management to invoice generation. Your expertise in billing processes and financial administration will be crucial as you resolve discrepancies and collaborate with cross-functional teams. This position offers a dynamic work environment where you can contribute to process improvements and drive efficiency. Join a company that values diversity and offers a comprehensive benefits package, including medical and mental health support, and enjoy a fulfilling career that makes a positive impact on people's lives.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Mental Health Benefits

35% Discount on Services

Qualifications

• Experience in billing or accounts receivable roles is essential.
• Proficiency in billing software and strong analytical skills required.

Responsibilities

• Oversee the complete billing cycle from project creation to invoice generation.
• Collaborate with teams to ensure seamless integration of billing processes.

Skills

Billing Operations

Problem-Solving

Analytical Skills

Organizational Skills

Communication Skills

Financial Administration

Tools

SAP

Microsoft Excel

Job description

Consultant Billing and Support Operation

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

This pivotal role within our organization demands a dynamic and detail-oriented individual to manage the intricate aspects of billing operations.

The successful candidate will be responsible for the comprehensive lifecycle of billing, from contract management and project code creation to meticulous follow-up and resolution of any outstanding issues. Experience in financial administration or a good understanding of billing processes are essential for success in this demanding yet rewarding position.

Key Responsibilities

• Oversee the complete billing cycle, encompassing project creation to invoice generation.
• Maintain meticulous records of all billing-related documentation, ensuring accuracy and compliance.
• Proactively identify and resolve billing discrepancies, implementing corrective actions promptly and efficiently.
• Collaborate closely with cross-functional teams to ensure seamless integration of billing processes.
• Develop and maintain accurate project codes, ensuring proper allocation of costs and resources.
• Effectively manage contracts, ensuring adherence to contractual obligations.
• Prepare comprehensive billing reports and analyses, providing valuable insights to management.
• Participate actively in process improvement initiatives, contributing to the optimization of billing operations.

Critical Qualifications

• Experience in a billing or accounts receivable role.
• Proven proficiency in utilizing billing software and accounting systems, such as SAP or similar applications.
• Strong problem-solving skills and a proactive approach to issue resolution.
• Analytical skills to identify and resolve billing discrepancies.
• Exceptional organizational skills, with the ability to manage multiple tasks simultaneously and meet tight deadlines.
• Advanced proficiency in Microsoft Excel, including the ability to create complex spreadsheets and formulas.
• Exceptional communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
• English required: interaction with English speaking stakeholders across Canada.

Position Type: Management

Job Status: Regular - Full Time

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy to learn more about how we collect, use, and disclose your personal information.