Conseiller Ventes Sols – Projets & Solutions

The Home Depot; Quebec; On-site; CAD 32,000 - 42,000; Full time

Job summary

The Home Depot in Quebec is seeking a Sales Associate to help customers find the right solutions for their projects. You will greet, engage, and assist shoppers, using product knowledge to advise on options and related items while delivering fast, friendly service.

Work in a dynamic environment with flexible hours including evenings and weekends, focusing on safety, teamwork, and ongoing learning to grow with The Home Depot.

Qualifications

• High School Diploma or equivalent is required.
• 1–2 years of Retail or Trade experience is an asset.

Responsibilities

• Following The Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer.
• Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department.
• Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
• Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them.
• Discuss available options (good, better, best) and suggest related items/services outside of department.
• Educate customers about the whole project.
• Using empowerment program when necessary to satisfy customers.
• Execute daily stock maintenance: all products signed, displayed, and clean.
• Maintain knowledge of all products in department and adjacent departments.
• Proactively seek knowledge on all products and services.
• Follows all safety policies and procedures, Loss Prevention policies and procedures.

Skills

Interpersonal Skills

Communicates Effectively

Customer Focus

Education

High School Diploma or equivalent

Job description

The Home Depot in Quebec is seeking a Sales Associate to help customers find the right solutions for their projects. You will greet, engage, and assist shoppers, using product knowledge to advise on options and related items while delivering fast, friendly service.

Work in a dynamic environment with flexible hours including evenings and weekends, focusing on safety, teamwork, and ongoing learning to grow with The Home Depot.