Conseiller.ère en solutions de prêts

Fairstone Bank; Lévis; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading financial company in Canada, Fairstone Bank, seeks a Financial Consultant specializing in loan solutions. This role involves providing exceptional customer service, accurately assessing loan applications, and managing customer accounts. With a focus on work-life balance and professional development, Fairstone offers a comprehensive benefits package, making it an ideal place to grow your career in finance.

Benefits

Minimum 15 days vacation

Flexible Hours / Work-Life Balance

Comprehensive Benefits Package

Pension Contribution

24/7 wellness solutions

Competitive Base Salary with incentives

Employee Discounts

Professional Development opportunities

Supportive Culture

Employee Referral Program

Qualifications

• Authorized to work in Canada.
• Experience in loan underwriting preferred.
• Positive attitude essential for supporting work atmosphere.

Responsibilities

• Support customers both via phone and in person.
• Process loan applications swiftly in a fast-paced environment.
• Follow credit policy to maintain risk standards.

Skills

Customer Service

Risk Assessment

Loan Processing

Cash Handling

Education

High school diploma or equivalent

Post-secondary education in Finance or Business Administration

Tools

Loan origination software

Job description

Fairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. With a focus on customer service and community engagement, Fairstone helps individuals and businesses meet their financial needs through flexible and accessible lending options. At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together, and with our customers. We are committed to helping Canadians find the right solutions with a variety of products and services.

Come join Fairstone Financial as a Financial Consultant in Loan Solutions.

Typical Day:

• Support customers and prospective customers on the phone and in person to provide best-in-class service.
• Ensure loan applications are assessed accurately and promptly in a fast-paced environment.
• Follow credit policy rules closely to ensure risk parameters are maintained.
• Gather loan information and sell our loan and protection products.
• Close loans virtually and in person.
• Follow up on past due customer accounts.
• Handle cash controls, including taking payments.
• Engage in personal training and development to support our mission of delivering the best borrowing experience and earning customer trust and loyalty.

Benefits:

• Time Off: Minimum 15 days vacation, wellness days, and statutory holidays.
• Flexible Hours / Work-Life Balance: Typically 37.5 hours per week, with support for work-life balance and the right to disconnect.
• Comprehensive Benefits Package: Customizable, including virtual healthcare.
• Pension Contribution: Company matches a percentage to your savings.
• Wellness: 24/7 tailored well-being solutions.
• Competitive Base Salary: Plus incentive programs to boost overall compensation.
• Reward Program: Points for travel or merchandise.
• Employee Referral Program: Bonuses for successful referrals.
• Employee Discounts: Discounts at various retailers.
• Professional Development: Paid online courses through Fairstone Academy and skill development opportunities.
• Supportive Culture: Collaborative environment where contributions are valued and recognized.

Must-haves:

• Authorized to work in Canada
• High school diploma or equivalent (asset)

Nice to Have:

• At least 1 year of experience in loan underwriting or in a financial institution.
• Experience with loan origination software.
• Post-secondary education in Finance or Business Administration.
• Maintain a positive, supportive attitude to foster a gratifying work atmosphere.

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