Conseiller.ère en solutions de prêt

Fairstone Bank; Windsor; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading Canadian financial services provider is seeking a Financial Consultant in Loan Solutions in Windsor. The consultant will support customers with their loan needs, assess applications, and sell loan products. This role includes comprehensive benefits, competitive salary, and opportunities for professional development in a supportive culture.

Benefits

Minimum 15 days vacation and additional wellness days

Flexible hours and work-life balance support

Customizable benefits package including virtual healthcare

Pension contributions with employer matching

24/7 access to wellness solutions

Incentive programs to boost overall compensation

Employee referral bonuses

Discounts at various retailers

Paid online courses through Fairstone Academy

Collaborative environment and supportive culture

Qualifications

• Experience in loan underwriting or financial institutions (1 year preferred).
• Authorized to work in Canada.
• Positive attitude and supportive demeanor.

Responsibilities

• Support customers via phone and in person.
• Assess loan applications accurately.
• Follow credit policy rules and close loans.

Skills

Customer Service

Risk Assessment

Communication

Education

High school diploma or equivalent

Post-secondary education in Finance or Business Administration

Tools

Loan origination software

Job description

Fairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. With a focus on customer service and community engagement, Fairstone helps individuals and businesses meet their financial needs through flexible and accessible lending options. Our culture is built on strong values and leadership principles that define our expectations for working together and with our customers. We are committed to helping Canadians find the right solutions with a variety of products and services.

Join Fairstone Financial as a Financial Consultant in Loan Solutions.

Daily responsibilities include:

1. Supporting customers and prospective customers via phone and in person to provide excellent service.
2. Assessing loan applications accurately and efficiently in a fast-paced environment.
3. Following credit policy rules carefully to ensure risk parameters are maintained.
4. Gathering necessary loan information.
5. Selling loan and protection products.
6. Closing loans both virtually and in person.
7. Following up on past-due customer accounts.
8. Handling cash controls, including accepting payments.
9. Participating in personal training and development to support our mission of delivering the best borrowing experience and earning customer trust and loyalty.

We care about our employees and offer a variety of benefits such as:

1. Time Off: Minimum 15 days vacation, additional wellness days, plus statutory holidays.
2. Flexible Hours / Work-Life Balance: Full-time positions typically involve 37.5 hours per week, with support for work-life balance and the right to disconnect.
3. Comprehensive Benefits: Customizable benefits package, including virtual healthcare access.
4. Pension Contributions: Fairstone matches a percentage of your contributions.
5. Wellness: 24/7 access to tailored well-being solutions.
6. Competitive Salary: Base salary with incentive programs to boost overall compensation.
7. Reward Program: Earn points for travel or merchandise.
8. Employee Referral Program: Bonuses for successful referrals.
9. Employee Discounts: Discounts at various retailers.
10. Professional Development: Paid online courses through Fairstone Academy and skill development opportunities.
11. Supportive Culture: Collaborative environment where contributions are valued and recognized.

Requirements:

1. Authorized to work in Canada.
2. High school diploma or equivalent is an asset.

Preferred qualifications:

1. At least 1 year of experience in loan underwriting or financial institutions.
2. Experience with loan origination software.
3. Post-secondary education in Finance or Business Administration.
4. Positive, supportive attitude to foster a gratifying work environment.

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