Conseiller(ère) aux membres - Account Manager

Aramark; Montreal; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading foodservice company in Montreal is looking for an experienced Account Manager to oversee sales and account management for group purchasing services. The ideal candidate should have a background in foodservice operations and strong communication skills. Responsibilities include account retention, sales analytics, and client relationship management. Join us to contribute to exceptional hospitality experiences and meaningful opportunities.

Qualifications

• Minimum of 5 years’ experience in Foodservice operation management or B2B selling.
• Outstanding relationship building and strong communication skills.
• Functional oral and written English skills.

Responsibilities

• Retain current accounts and grow total volume through effective territory management.
• Establish and maintain customer rapport and business relationships.
• Drive adoption of eGESPRA programs and related resources.

Skills

Foodservice operation management

B2B Selling

Relationship building

Communication skills

Analytical skills

Public speaking

Time management

Education

Bachelor's degree or equivalent experience

2-year college degree or diploma

Tools

MS Office Suite

Salesforce software

Job description

Job Description

The Account Manager is responsible for the overall sales and account management of the group purchasing services offering, including planning, execution, and prioritization of assigned clients and prospects within an overall territory. The Account Manager is responsible for growth and participation in the GESPRA banner programs and services.

Job Responsibilities

1. Through effective territory management, retain current accounts and grow total volume (TPV) and compliant products and revenue through preferred suppliers.
2. Establish and maintain effective customer rapport, and maintain mutually beneficial business relationships with clients in the region.
3. Actively maintain ongoing sales contacts with potential prospects and represent the organization at various conferences and trade events.
4. Utilize social media and sales tools (Sales Navigator, etc.) to actively promote the CPS brands.
5. Drive adoption of eGESPRA programs including menu management systems, controlled order guide, eGESPRA purchasing platform adoption, eGESPRA instructor, and other resources and tools to promote the overall value of the program.
6. With support from Inside Account Managers, analyze data and purchase analytics to identify, maintain, and develop organic growth opportunities.
7. Review and verify accuracy of file transmissions and investigate identified reporting gaps. Actively maintain CRM systems and data for existing and future customers through ongoing business reviews and sales contacts.
8. Support and represent the company’s industry profile by participating in corporate and industry functions and events, building client and industry relationships and networks.

Qualifications

• Minimum of 5 years’ experience in Foodservice operation management or in B2B Selling functions, preferably with a foodservice or support service offering.
• Requires a bachelor's degree or equivalent experience.
• Knowledge of hospitality and foodservice market players and logistics is a definite asset.
• Outstanding relationship building and strong communication skills (oral and written).
• Excellent public speaking and presentation skills.
• Strong analytical and time management skills.
• Excellent computer skills, including MS Office Suite and Salesforce software.
• College or University graduate in Foodservice Management, Health Services, Administration, Hospitality or Marketing preferred.
• Must have a minimum 2-year college degree or diploma.
• Minimum 3 years' experience as sales manager or operational manager in healthcare, institutional foodservice, or hospitality setting.
• Operations experience in healthcare, senior living, hospitality or food and beverages would be an asset.
• High level of oral and written French proficiency.
• Functional oral and written English skills.

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers across the world.

Join us to work alongside innovative minds and pursue meaningful opportunities. We focus on developing your talents, fueling your passions, and enabling growth. Our leadership supports you in trying new things and solving tough problems. Whether you're seeking a new challenge, a sense of belonging, or a great place to work, we're here to help you reach your full potential and pursue what matters.