Conseiller(ère) a la vente (Chaussures Féminines) / Sales Associate (Women’s Footwear)

Holt, Renfrew & Co.; Montreal; On-site; CAD 40,000 - 60,000; Full time

Job summary

Holt Renfrew recherche un(e) Conseiller(ère) à la vente pour le département de chaussures féminines. Le candidat idéal aura au moins 4 ans d'expérience en vente, avec une forte capacité à établir des relations clients et à dépasser les objectifs de vente. Ce poste offre une rémunération basée sur les commissions et des avantages compétitifs tels qu'une réduction pour les employés et des opportunités de formation continue.

Benefits

Réduction pour les employés

Avantages de santé et dentaires

Assistance à la scolarité

Opportunités d'apprentissage continu

Qualifications

• Au moins 4 ans d'expérience dans un environnement de vente basé sur la commission.
• Performance de vente constante avec résultats démontrés.
• Capacité à utiliser les réseaux sociaux pour influencer dans la mode.

Responsibilities

• Fournir un service excellent à tous les clients.
• Dépasser les objectifs de vente et de service.
• Construire une base de clients fidèles.

Skills

Service à la clientèle

Vente

Travail en équipe

Communication proactive

Connaissance des tendances de mode

Job description

Conseiller(ère) à la vente (Chaussures Féminines) / Sales Associate (Women’s Footwear)

Apply locations: 1307 Sainte-Catherine Street W, Montreal, QC | Time type: Full time | Posted on: Posted Yesterday | End Date: May 31, 2025 (10 days left to apply) | Job requisition id: R2000565399

Holt Renfrew offers an inspiring, fashion-driven environment with opportunities to learn and grow. Our partnerships with iconic luxury brands and commitments to social responsibility ensure an engaging workplace.

We provide a competitive total compensation package, including a generous employee discount, pension, health & dental benefits, tuition assistance, and ongoing learning opportunities.

Role: Conseiller(ère) à la vente

The sales associate develops close, lasting relationships with clients to increase sales, service quality, and customer loyalty. Compensation is commission-based and directly linked to sales volume.

Key Responsibilities include, but are not limited to:

• Consistently providing excellent service to all clients
• Exceeding sales and service goals
• Building a loyal customer base by acquiring new clients, nurturing existing relationships, and retaining loyal customers
• Participating in all training sessions, including product info, supplier-led, and Holt Renfrew workshops
• Rearranging the sales floor, visual merchandising, pricing adjustments, and supporting sales activities
• Maintaining regular communication with clients via phone, email, or mail regarding store events, product inquiries, post-sale follow-up, and birthdays
• Addressing customer service concerns and collaborating with sales management on unresolved issues
• Adhering to health and safety policies
• Performing other assigned tasks

Ideal Candidate:

• At least 4 years of experience in a commission-based sales environment
• Consistent sales performance with demonstrated results in meeting and exceeding sales quotas
• Flexible schedule availability, including evenings, weekends, and holidays
• Strong teamwork and collaboration skills
• Ability to leverage social media to enhance personal brand and influence in fashion
• Proficiency with multiple technological channels to strengthen client relationships and acquire new clients
• Use of Holt Renfrew 360 app to stay connected with clients and offer tailored suggestions based on purchase history and preferences
• Proactive communication with clients about new arrivals matching their fashion preferences
• Good understanding of current and emerging fashion trends
• Extensive product knowledge across all store categories
• Initiative to stay updated on new merchandise deliveries to maximize sales opportunities

Success Metrics:

• Contribution to financial objectives
• Achievement of individual and department goals
• Customer feedback from internal and external clients

Holt Renfrew is an equal opportunity employer committed to diversity and inclusion. If you require accommodation during the recruitment process, please contact us at [e-mail]. All requests are confidential.