Conseiller en solutions de prêt

Fairstone Bank; Hamilton; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join a leading provider of responsible lending solutions in Canada as a Consultant in Loan Solutions. This role offers the opportunity to engage with customers, provide exceptional service, and develop your career through comprehensive training programs and flexible work hours. Enjoy a competitive salary, benefits, and supportive work culture at Fairstone Bank.

Benefits

Paid coaching and training

Employee referral bonus

Education support

Flexible schedules

Comprehensive benefits package

3 weeks vacation plus additional days

Qualifications

• No prior experience required, but determination and willingness to learn are necessary.
• Compassionate, personable, and driven to succeed.

Responsibilities

• Support customers over the phone and in person, providing excellent service.
• Gather loan information and sell loan and protection products.
• Handle cash payments and follow up on past-due accounts.

Skills

Customer Service

Sales

Communication

Leadership

Education

High school diploma or equivalent

Job description

Come join Fairstone Financial as a Consultant in Loan Solutions.

Be part of Canada’s leading provider of responsible lending solutions to serve Canadians.

We require no experience but determination! If you are willing to learn, we are willing to invest in your future!

At Fairstone, we invest in our employees. We offer a broad training program where you will be supported with professional development and encouraged to further build an exciting career with us!

FIRST THING – WHAT YOU NEED TO SUCCEED?

You need to love customer facing and engaging with your community. We want individuals who are compassionate, personable, and driven to succeed!

• Professional Development: Paid coaching, training, paid eLearning courses (Fairstone University), and opportunities to build your customer service, sales, and leadership skills.
• Employee Referral Program: $2000 to $5000
• Employee Discounts: Phone plans, gym memberships, and retailer discounts
• Education Support: Up to $3000
• Compensation: Base salary with multiple incentives and a reward program for travel or goods
• Vacation: 3 weeks plus 6 additional days at your convenience, in addition to statutory holidays
• PENSION: Up to 6% contribution, with 3% from the company and up to 3% matching your contribution
• Benefits: Comprehensive package with virtual healthcare options
• Schedules: Flexible, with full-time and part-time positions from 20 to 37.5 hours per week, varying by district

ABOUT THE ROLE :

As a Consultant in Loan Solutions, you will support customers both over the phone and in person to provide excellent service. Your responsibilities will include:

• Gathering loan information
• Selling loan and protection products
• Closing loans virtually and in person
• Following up on past-due accounts
• Handling cash payments
• Participating in personal training and development to support our mission of delivering the best borrowing experience and earning customer trust and loyalty

WHAT WE REQUIRE : Authorized to work in Canada

• High school diploma or equivalent is an asset

PREREQUISITE : Maintain a positive, supportive attitude and help foster a gratifying work atmosphere!

WE ARE PROUD TO BE : Montreal's Top Employers 2024 by Canada’s Top 100 Employers!