Conseiller en régimes de retraite

LifeWorks; Toronto; Hybrid; CAD 60,000 - 95,000; Full time

Job summary

An established industry player is seeking a dedicated professional to join their team in a pivotal role focused on defined benefit pension plan administration. This position offers the opportunity to manage client accounts, participate in annual planning, and enhance client satisfaction through exceptional service. With a commitment to innovation and a people-first approach, this role is perfect for someone who thrives in a collaborative environment. Enjoy the flexibility of hybrid work arrangements and a comprehensive benefits program while making a meaningful impact in the lives of clients and team members alike.

Benefits

Flexible schedule

Comprehensive benefits program

Opportunities for professional development

Hybrid work model

Qualifications

• Minimum de 7 ans d'expérience pertinente dans l'administration de régimes de retraite.
• Excellentes compétences en service à la clientèle et en communication.

Responsibilities

• Gérer les comptes clients et superviser les ressources de l'équipe.
• Participer à l'organisation des tâches d'administration des régimes de retraite.

Skills

Analyse financière

Gestion de comptes clients

Service à la clientèle

Compétences en communication

Travail en équipe

Bilinguisme (Français/Anglais)

Compétences organisationnelles

Education

Bachelor en mathématiques

Bachelor en finance

Bachelor en administration

Bachelor en économie

Bachelor en sciences actuarielles

Tools

Microsoft Excel

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Au sein d’une équipe de travail dédiée et professionnelle, vous serez appelé à offrir un service aux clients et aux participants dans le cadre de l’administration de régimes de retraite à prestations déterminées. Vos différentes responsabilités vous permettront de mettre à profit votre esprit d’analyse au quotidien et de vous épanouir dans une carrière stimulante.

Faire partie de notre équipe signifie

• Collaborer avec une équipe dynamique
• S’épanouir grâce à des mandats et projets stimulants
• Avoir des opportunités de carrière permettant le développement professionnel
• Travailler en mode hybride, au bureau et en télétravail ou entièrement en télétravail
• Bénéficier d’un horaire flexible et d’un programme d’avantages sociaux complet

As part of a dedicated, professional team, you will be providing services to clients and members with respect to defined benefit pension plan administration. Your responsibilities include:

• Managing client accounts
• Participating in the organization and annual planning of pension administration tasks
• Verifying work and monitoring progress
• Training and supervising team resources
• Supporting the team in various special projects
• Developing and monitoring budgets
• Enhancing client satisfaction by listening to their needs and responding to their requests, as well as those of participants and trustees
• Proposing process improvements
• Developing new business relationships, agreements with existing clients, and exploring new markets with potential clients

Qualifications include:

• Minimum of 7 years of relevant experience
• Bachelor’s degree in mathematics, finance, administration, economics, actuarial science, or related field
• Exceptional team spirit
• Strong analytical thinking and attention to detail
• Organizational skills and resourcefulness
• Communication and collaboration skills
• Ability to manage and motivate a team
• Excellent customer service skills
• Proficiency in French (oral and written); bilingualism is an asset
• Good knowledge of Microsoft Excel

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is committed to diversity and inclusion, ensuring fair employment practices. We provide accommodations for applicants with disabilities during the recruitment process. All team members working at Data Centers or with access to sensitive technology must pass a Personnel Security Screening as per Company policy. Additionally, due to health and safety concerns, all team members at TELUS Health Care Centres are required to be fully vaccinated against COVID-19.

Note for Quebec candidates: knowledge of English may be required for interactions and software use related to this position.

By applying, you agree that your information will be shared with TELUS Talent Acquisition and relevant leaders involved in the selection process.