Conseillé en solutions de prêt

Fairstone Bank; Moncton; On-site; CAD 2,000 - 5,000; Full time

Job summary

Join a forward-thinking company as a Consultant in Loan Solutions, where you will be part of Canada's leading provider of responsible lending solutions. This role offers a unique opportunity to engage with customers, providing them with best-in-class service while supporting their financial needs. With a strong emphasis on professional development, you will receive comprehensive training to enhance your skills in customer service, sales, and leadership. Enjoy a flexible work environment with various perks, including a generous vacation policy, employee discounts, and a pension contribution program. If you are compassionate, driven, and eager to learn, this position is perfect for you!

Benefits

Paid coaching training

Employee Referral Program

Employee Discounts

Education Support

Comprehensive benefit package

Flexible schedules

3 weeks of vacation

Pension contribution program

Reward program for travel or goods

Qualifications

• No experience required but a willingness to learn and engage with customers.
• High school diploma or equivalent is an asset.

Responsibilities

• Support customers with loan information and product offerings.
• Close loans and manage customer accounts effectively.
• Commit to personal training and development for customer satisfaction.

Skills

Customer Service

Sales Skills

Leadership Skills

Communication Skills

Education

High School Diploma

Job description

Come join Fairstone Financial as a Consultant in Loan Solutions.

Be part of Canada’s leading provider of responsible lending solutions to serve Canadians.

We require no experience but determination! If you are willing to learn, we are willing to invest in your future!

At Fairstone, we invest in our employees. We offer a broad training program where you will be supported with professional development and encouraged to further build an exciting career with us!

FIRST THING – WHAT YOU NEED TO SUCCEED?

You need to love customer facing and engaging with your community. We want individuals who are compassionate, personable, and driven to succeed!

• Professional Development: Paid coaching training, paid eLearning courses (Fairstone University) with an opportunity to build your customer service, sales, and leadership skills.
• $2000 to $5000 Employee Referral Program.
• Employee Discounts: Phone plans, gym memberships, and many retailer discounts.
• Up to $3000 on Education Support.
• Base salary, with multiple incentives to give you an overall comprehensive compensation!
• Reward program with the opportunity to collect points for travel or goods!
• We offer 3 weeks of vacation, plus an additional 6 days to use at your convenience, in addition to financial statutory holidays.
• Pension up to 6% Contribution program: 3% company donation, and up to 3% more to match your contribution.
• Comprehensive benefit package; adjustable to your needs (with access to virtual healthcare).
• Flexible schedules: we have full-time and part-time positions available between 20 to 37.5 hours per week in our branches (can vary per district).

ABOUT THE ROLE:

As a Consultant in Loan Solutions, you will support customers and prospective customers on the phone and in person to provide best-in-class service. You will also be responsible for:

• Gathering loan information.
• Selling our loan and protection products.
• Closing loans virtually and in person.
• Following up on past due customer accounts.
• Cash controls including taking payments.
• Committing to your personal training and development to support our mission to deliver the best borrowing experience to earn our customers' trust and loyalty.

WHAT WE REQUIRE: Authorized to work in Canada

• High school diploma or the equivalent is an asset.

PREREQUISITE: Maintain a positive supportive attitude, help to maintain a gratifying work atmosphere!

WE ARE PROUD TO BE: Montreal's Top Employers 2024 by Canada’s Top 100 Employers!