Connected Vitals Account Manager

Zvh; Sherbrooke; On-site; CAD 144,000 - 188,000; Full time

Job summary

Baxter is seeking a Connected Vitals Account Manager to drive growth across western Canada, managing the full sales cycle for vital signs monitors, device connectivity, and digital health platforms. You will partner with hospitals and health systems to improve patient safety, workflows, and outcomes.

The role requires leading EHR integrations, engaging executive stakeholders, and coordinating with cross-functional teams. Travel across western Canada is expected to ~15%.

Qualifications

• 5+ years leadership in a large hospital environment.
• Experience supporting or leading EHR implementations, preferably Epic.
• Experience engaging executive healthcare leaders.

Responsibilities

• Manage the full strategic sales cycle for Baxter's Connected Vitals portfolio.
• Build and maintain a strong sales pipeline across western Canada.
• Develop account strategies using Baxter's processes and methodologies.
• Advise healthcare organizations on EWS, sepsis, workflows, and EHR integration.
• Engage senior stakeholders to support adoption of Baxter solutions.
• Prepare proposals, pricing, contracts, and business cases for hospitals.
• Lead transitions from sales to implementation with project management teams.
• Maintain expertise in healthcare technology trends and EHR integration.
• Collaborate with Marketing and Medical Affairs on thought leadership and events.
• Maintain accurate account plans and forecasting in Salesforce.

Skills

Leadership experience

EHR implementations experience

Healthcare technology experience

Stakeholder management

Sales process knowledge

Education

Bachelor's degree in Nursing, Clinical Informatics, or related healthcare field

Tools

Salesforce

Microsoft Office

Epic (EHR) experience

Job description

This is where your work makes a difference. At Baxter, we believe every person - regardless of who they are or where they are from - deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job - you will find purpose and pride. Your Role at Baxter At Baxter, we are deeply connected by our mission to save and sustain lives.

As a Connected Vitals Account Manager, you will be responsible for driving the growth of Baxter's Connected Care portfolio across western Canada, including vital signs monitoring solutions and medical device connectivity platforms. You will serve as a trusted advisor to healthcare organizations, helping customers improve patient safety, clinical workflows, and operational outcomes through connected monitoring technologies and digital health solutions.

Your Team

You will report to the Region Sales Manager, HST and work closely with Baxter's Connected Care, Clinical, Project Management, Marketing, Medical Affairs, and Implementation teams. Together, you will partner with hospitals, health systems, clinical leaders, informatics teams, IT stakeholders, and procurement organizations to advance connected care initiatives and deliver innovative patient monitoring solutions.

What You'll Be Doing

• Manage the full strategic sales cycle for Baxter's Connected Vitals portfolio, including vital signs monitors, medical device connectivity solutions, SmartCare Remote Management, and future digital health platforms.
• Build and maintain a strong sales pipeline while achieving annual revenue targets across assigned healthcare accounts in western Canada.
• Develop and execute account strategies utilizing Baxter's sales processes and strategic selling methodologies.
• Act as a consultative partner to healthcare organizations on topics including Early Warning Scores (EWS), sepsis management, clinical workflow optimization, and medical device integration with electronic health records (EHRs).
• Engage and influence senior clinical, informatics, IT integration, and executive stakeholders to support adoption of Baxter solutions.
• Prepare customer proposals, pricing, contracts, and business cases while negotiating agreements with hospitals and provincial or national procurement organizations.
• Lead seamless transitions from the sales process to implementation by partnering with project management and clinical implementation teams.
• Maintain deep expertise in healthcare technology trends, EHR integration, patient monitoring, EWS programs, and emerging AI-enabled clinical workflows.
• Collaborate with Marketing and Medical Affairs to identify thought leadership opportunities, customer workshops, webinars, and key opinion leader engagement activities.
• Maintain accurate account plans, opportunity tracking, forecasting, and customer reporting within Salesforce.com.

What You'll Bring

Required Qualifications

• Bachelor's degree in Nursing, Clinical Informatics, or a related healthcare field.
• Minimum of 5 years of leadership experience within a large academic or community hospital environment.
• Experience supporting or leading electronic health record (EHR) implementations, preferably Epic.
• Experience with medical device integration projects and healthcare technology initiatives focused on patient safety and workflow improvement.
• Experience working with executive healthcare leaders, including VP and C-suite stakeholders.
• Strong understanding of Early Warning Score (EWS) programs and connected care workflows.
• Outstanding communication, presentation, collaboration, and organizational skills.
• Ability to identify and engage key stakeholders across complex healthcare buying environments.
• Proficiency with Microsoft Office Suite and Salesforce.com.
• Ability to travel throughout western Canada (approximately 15%) and attend conferences, sales meetings, and customer events as required.

Preferred Qualifications

• Degree or advanced education in Clinical Informatics.
• Clinical leadership experience focused on patient safety, digital health, or healthcare transformation initiatives.
• Operational knowledge of hospital applications, infrastructure, interoperability, and health information systems.
• Consulting, healthcare technology, or hospital operations experience.
• Recognized expertise in connected care or patient monitoring, including publications, presentations, or industry thought leadership.

We understand that compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated salary range for this position is $144,250 - $188,250 annually, which is inclusive of base salary as well as estimated commissions based on expected target performance. Individual pay will be determined based upon skills, expertise, and experience, as well as achievement of sales performance to goal.

This posting is for a current existing vacancy within our organization. We are actively seeking qualified candidates to fill this open position.

If you are interviewed for this position, we will advise you within 45 days of the interview as to whether or not you were successful in obtaining the position.

Information submitted as part of the job application process will be kept on file for 3 years from the date of submission in accordance with legislative requirements.

As part of our recruitment process, Baxter Corporation may use AI tools to assist screening candidates and assist in evaluating candidate qualifications. All final hiring decisions are made by the hiring manager and recruitment team.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

No matter your role at Baxter, your talent, skills, and time has a direct impact on people's lives. Since 1931, we have been at the forefront of innovation by bringing smarter, more personalized care to patients around the world. Now, we're more determined than ever to make a lasting impact as we are redefining healthcare delivery across the care journey. Our Mission to Save and Sustain Lives motivates us as we create a culture in which each of us can succeed. This is where you belong.