Configuration Tech I - Stoney Creek

GardaWorld; Hamilton; On-site; CAD 40,000 - 55,000; Full time

Job summary

GardaWorld is seeking a Warehouse & Assembly Technician in Hamilton, Ontario, responsible for assembling and maintaining technology products. The role requires a technical diploma, warehouse experience, and strong customer service and collaboration skills. Enjoy working in a dynamic warehouse environment with opportunities for professional growth.

Qualifications

• Preferred 2-3 years of previous warehouse experience.
• Familiarity with modern warehousing practices.
• Valid G class drivers license with clean driving record.

Responsibilities

• Build and assemble technology products as required.
• Receive and refurbish returned field equipment.
• Provide feedback on designs and processes.

Skills

Customer service

Interpersonal skills

Collaboration

Analytical skills

Organizational skills

Problem resolution

Education

Technical diploma in computers/electronics or equivalent

Job description

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Business Unit: Security Services

Career Area: Operations and Administration

Location:

Hamilton, Ontario, CA

Position Summary

Our Warehouse & Assembly technicians are a critical part of our operations here at Stealth Monitoring. They build and assemble our unique technology products, assist in burning them in, refurbish equipment that is returned from the field and generally ensure that all of the equipment is in top condition.

What’s in it for you?

Duties & Responsibilities

Build / Assembly & Pre-installation preparation

• Build or assemble Stealth Monitoring technology products as developed by Operations, Research & Development, or Sales teams
• Complete the assembly or preparation of all field monitoring equipment required for projects or installations
• Complete all required steps within the Burn-In process to ensure that all technology products built or assembled are fully functional prior to shipment or installation
• Provide feedback to internal stakeholders about poor or troublesome designs, layouts, etc
• Make suggestions to better improve products
• Escalate any build issues to internal stakeholders, etc

Equipment receiving, refurbishment and restocking

• Receive all returned field equipment from field technicians and process them for receiving into ERP system
• Refurbish all received field equipment, returning all equipment to the best possible condition prior to returning the product back to warehouse for re-deployment. If equipment cannot be returned to stores, begin the repair or scrap processes

Qualifications

• Technical diploma in computers/electronics or equivalent preferred
• 2-3 years of previous warehouse experience preferred
• Familiarity with modern warehousing practices and methods
• Must have a valid G class drivers license with clean driving record

Configuration Tech I Qualifications

Core Competencies

• Excellent customer service, interpersonal, and collaboration skills to interact effectively with internal and external parties, as well as technicians to create a strong team environment
• The ability to work independently and to prepare all necessary documentation in a timely and accurate manner
• Ability lift up to 50 lbs
• Strong organizational skills to set priorities and meet tight deadlines
• Analytical approach to problem resolution
• Self-motivated and committed to continuous learning

Working Conditions

• Warehouse environment
• Flexibility to work beyond regular working hours of 8:00 a.m. to 4:00 p.m.

SSAlarm

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.