Conference & Event Sales Coordinator - InterContinental Brisbane

Conference & Event Sales Coordinator - InterContinental Brisbane

Hotel Brand: InterContinental
Location: Australia, Queensland, Brisbane

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Nestled in the heart of Brisbane’s CBD, InterContinental Hotel Brisbane will open to guests this winter, offering 321 spacious hotel rooms and suites, all day dining restaurant and lobby bar, outdoor pool, fitness centre and Club Lounge, all in a prime location above Queen Street Mall, perfect for exploring the city’s top attractions. With over 1800 square metres of meeting and events spaces, InterContinental Brisbane offers versatile function rooms and a Grand Ballroom catering for up to 1000 guests, making it a great choice for business and leisure events alike.

With impressive meeting spaces, our C&E team will drive MICE business and support the execution of seamless banquets, corporate functions, parties and more, for all clients. As Conference & Event Sales Coordinator, you’ll play a crucial role in administering and organising events sales and planning, and ensuring a high-end experience for guests.

A little taste of your day-to-day

Every day is different, but as part of our team, you will play a key role in:

1. Prepare Weekly Events Forecast and seize upselling opportunities
2. Ensure the timely follow-up and pursuit of strategic relationships with customers and stakeholders in order to drive the highest levels of guest satisfaction
3. Ensure timely delivery of Master Invoice to customers and facilitate payment
4. Work closely with the Reservations, Sales & Marketing, and F&B departments to ensure the accounts from the events are consolidated & reconciled
5. In the pre-event planning process, consult with the meeting planners to identify optimal meeting room configuration, recommendation on meeting/break flow, menu planning, food & beverage coordination, table arrangements, decoration options, etc. to improve meeting efficiency and productivity
6. Assigned upon situation, as the point-of-contact to give immediate assistance in order that customer’s needs are met quickly and their event runs smoothly
7. Ensure the organisation of post-event calls and Feedback Survey collection, and follow up with customers to obtain event feedback and identify further business opportunities

What we need from you

1. Previous experience in a hotel meetings and events setting
2. Demonstrated support and administration in the executing of high-profile events, including corporate, social, and private events
3. Exceptional organisation, time management and attention to detail
4. High level written and verbal communication skills
5. Tertiary studies underway or achieved in event management, hospitality management or related field
6. Fluent in the English language
7. Impeccable grooming standards and good personal hygiene
8. Full working rights in Australia without restrictions

What you can expect from us

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care - that you notice the little things that make a difference to guests as well as always looking for ways to improve – in return we’ll reward all your hard work with a great salary and benefits – including accommodation, package benefits, great room discount and superb training.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.