Conference Assistant (3-months contract)

BC Non-Profit Housing Association; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

The BC Non-Profit Housing Association is seeking a Conference Assistant to support event logistics and coordination. This temporary position involves pre-conference preparations, on-site management, and post-conference reporting. The ideal candidate will possess strong communication and organizational skills, along with a background in event planning or administration. Join a collaborative team dedicated to advancing affordable housing solutions in British Columbia.

Benefits

Flexible scheduling

Hybrid work options

Family-friendly hours

Collaborative team environment

Qualifications

• Experience supporting conferences or significant community events is required.
• Office administration experience in a professional services environment would be an asset.

Responsibilities

• Assist with conference logistics, including registration and volunteer coordination.
• Monitor data integrity for registrations and assist with on-site registrations.
• Prepare reports on volunteer participation post-conference.

Skills

Communication

Organization

Customer Service

Teamwork

Education

Completion of post-secondary education

Post-secondary courses in Event Planning or Business Administration

Tools

Microsoft Office Suite

CRM tools

Job description

Right now, we are looking for a CONFERENCE ASSISTANT to join our team!

WHO WE ARE

The BC Non-Profit Housing Association (BCNPHA) is the leading voice for non-profit housing providers in British Columbia. We proudly represent and support over 600 non-profit housing societies that manage more than 60,000 affordable housing units across 2,000 sites in the province.

BCNPHA provides essential services, top-tier education, and valuable networking opportunities, while also advocating for policy changes that foster more affordable housing. Our members include non-profit housing providers, as well as individuals and organizations passionate about making housing more accessible and equitable for all.

With a commitment to leadership, advocacy, and maintaining the highest standards, BCNPHA works tirelessly to ensure affordable housing thrives in communities across BC.

Learn more about us at www.bcnpha.ca.

YOUR NEW ROLE

Reporting to the Membership Success and Events Manager and supporting the Event Specialist, this role supports the events team with conference logistics, registration coordination, and overall event preparation.

WHAT YOU WILL DO

Pre-Conference:

· Assist with incoming inquiries, including phone and online event registration

· Collect and process credit card payments and distribute invoices/receipts

· Coordinate and lead volunteer logistics, including recruiting, scheduling, and training

· Facilitate VIP and complimentary registrations

· Monitor registrations for data integrity

· Event preparation, including delegate bags, lists, materials, name badges and signage

· Assist with Exhibitor, Sponsor, and Art Expo logistics needs

· Receive and organize completed bursary submissions

Conference On-Site:

· Quality control of on-site set-up and ensure implementation of event specifications

· Supervise volunteers, including logistics, customer service, and troubleshooting

· Assist with on-site registrations and respond to delegate inquiries

· Set up and reset session rooms with speaker materials and evaluation forms

· Attend to session requests

· Assist with conference Art Expo logistics

· Assist with exhibitors' and sponsors' needs

· Monitor and update signage

Post-Conference:

· Prepare a report on volunteer participation

WHAT YOU'LL NEED TO SUCCEED

Education requirements

1. Completion of post-secondary education is required.

2. Post-secondary courses in Event planning or Business Administration would be an asset.

Experience requirements

1. Must have experience supporting conferences or significant community events.

2. Office administration experience in a professional services environment would be an asset.

Technical skill requirements

1. Experience using CRM tools to manage guest lists, track client interactions, or support event communications is considered an asset.

2. Proficiency in Microsoft Office Suite, especially Excel and Microsoft Forms, is required.

Soft skill requirements

Must Have:

1. Warm and approachable demeanor when interacting with attendees, volunteers, and vendors to foster a positive event atmosphere.

2. Clear and efficient communication with team members, suppliers, and attendees to ensure smooth event operations.

3. Ability to manage multiple event-related tasks under time constraints while remaining calm and focused.

4. Strong organizational skills to assist with event checklists, schedules, and setup details.

5. Proactive and service-oriented mindset, anticipating needs and contributing to a seamless attendee experience.

Nice to have:

1. Positive and upbeat attitude that helps maintain team morale during high-pressure or long event days.

2. Flexibility and composure in adapting to last-minute changes in schedules, layouts, or client requests

WHAT WE OFFER

At BCNPHA, you’ll have the opportunity to grow and develop alongside a diverse team of passionate professionals dedicated to creating positive change in British Columbia’s non-profit housing sector. We offer great benefits, a supportive work environment, and the chance to make meaningful contributions to the community. Join a purpose-driven organization that is committed to advancing affordable housing solutions and exploring our exciting new opportunities today!

This is a temporary, 3-month position with a salary of $27.05 per hour.

What We Offer:

· Flexible scheduling and hybrid work options

· Family-friendly hours

· A collaborative and inclusive team environment that values professional growth

ADDITIONAL INFORMATION

· Flexible work schedules involving the occasional evening/weekend work due to participation in project events.

· Some travel throughout British Columbia required.

WHAT YOU NEED TO DO NOW

Ready to join our team? Follow these simple steps to apply through our Housing Job Match portal:

1. Visit the Housing Job Match portal: Go to Housing Job Match and create an account if you don't already have one.

2. Complete your profile: Ensure your profile is up to date with your resume, cover letter, and any relevant information about your skills and experience.

3. Search for our job posting: Use the search bar to find the job posting by entering the job title: Conference Assistant or search by our organization, BCNPHA.

4. Submit your application: Once you’ve located the job posting, click "Apply Now" and follow the instructions to submit your application through the portal.

5. Track your application: You can log into your Housing Job Match account at any time to track the status of your application.

We look forward to reviewing your application!

BCNPHA is an equal opportunity employer and employs personnel without regard to age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, sex, or sexual orientation. While remaining alert and sensitive to the issues of fair and equitable treatment for all, BCNPHA has a special concern with the participation and advancement of members of four designated groups that have traditionally been disadvantaged in employment: women, racialized individuals, Indigenous peoples and persons with disabilities.