Conductor

Alstom; Vancouver; On-site; CAD 62,000 - 89,000; Full time

Benefits offered by this job

Stable career

Learning program

Social coverage

Job summary

Alstom is seeking a Conductor for Vancouver to ensure safe and punctual train operations while delivering high-quality passenger service. This is a permanent full-time position with Monday to Friday, 12-hour day shifts and an hourly rate of C$54.95.

You will assist passengers, resolve service issues, coordinate with rail traffic control centers, and relay maintenance information while adhering to safety policies and local railway rules.

Qualifications

• CROR certification mandatory.
• Formal training or experience in customer service.
• Excellent communication skills in English.

Responsibilities

• Assist and inform passengers with boarding and disembarking.
• Resolve and escalate customer service issues.
• Interface with host railway traffic control centers.
• Relay information to maintenance staff about defects.

Skills

Excellent English communication

Customer service experience

Safety-focused

Attention to passengers

Education

Formal training in customer service

Tools

CROR certification

Job description

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Conductor

Date: 9 Oct 2026

Company: Alstom

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

With growing activities in Canada to meet the increasing demand for sustainable transportation, Alstom is looking for motivated candidates who will help us leverage our expertise and apply it locally.

We’re looking for a permanent full-timeConductor @ Vancouver,could it be you?

Your future role

Since yourfocus as aConductoris on safety, punctuality, and efficiency, you areaccountable in ensuring that train movements are operated in a manner that will provide safe and on-time operations consistent with the objective of providing the highest quality service to the public and your passengers.

This is a full-time position (operating Monday to Friday - 12h day) with an hourly rate of $54.95/h.

Be prepared to work in an enclosed confined area (locomotive), climbing, lifting, walking and working outside in inclement weather. Therefore, you have to be able to maintain a required level of fitness as outlined in the Canadian Railway Medical Rules Handbook.

While interacting daily with passengers, co-workers, external suppliers and management, all activities are to be performed in accordance withall rules and regulationsas prescribed by legislation and ALSTOM Health & Safety policiesas well as local regulations of the host railways over which the train is being operated.

You’ll specifically take care of

• Assisting and informing passengers with boarding and disembarking
• Attending to, resolving and escalating customer service issues
• Interfacing regularly with host railway's rail traffic control centers
• Relaying information to the maintenance staff on defects

We’ll look to you for/Your mission

• Efficiency and optimal Service Quality
• Assuring the best riding experience to your passengers
• Contributing to the implementation of evacuation plan(s) in the event of an emergency

All about you

We value passion and attitude as much as experience. Here what we think will help you succeed and grow in this role:

• Current/validCRORcertification mandatory
• Formal training or experience in customer service
• Excellent communication skills in English
• A valid driver’s license is required
• Exposure to the railway industry will be considered as a definite asset

Things you’ll enjoy in this role and working at ALSTOM

• Enjoy stability throughout your journey with us as the rail industry is here to stay
• Grow and develop new skills through award-winning learning
• Steer your career in whatever direction you choose across functions
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.