Concierge Associate, Ottawa West

Dymon Storage; Ottawa; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking Concierge Associates who are energetic and motivated to provide exceptional customer service. In this dynamic role, you will have the opportunity to grow while assisting customers in finding the perfect products and services. Your strong communication and selling skills will help you build lasting relationships and meet sales goals. This position offers a flexible work schedule, health benefits, and a supportive training program, making it an ideal opportunity for those who thrive in fast-paced environments and are passionate about customer satisfaction.

Benefits

Flexible Work Schedule

Health Benefits

Dental Benefits

Life Insurance

Training and Development Program

Qualifications

• Energetic and motivated individuals with proven customer service skills.
• Experience in retail environments is a bonus.

Responsibilities

• Provide exceptional customer service and develop long-term relationships.
• Meet sales goals and maintain store cleanliness and appearance.

Skills

Customer Service

Communication Skills

Sales Skills

Organizational Skills

Interpersonal Skills

Time Management

Tools

Computer Programs

Job description

We are hiring Concierge Associates. We are currently looking for energetic, highly motivated, and results-driven associates who enjoy providing exceptional service to customers.

As a Concierge Associate in a busy environment, you will be given the opportunity to grow and develop and to make an impact while working for a high-performing organization. You are a solution finder who enjoys helping customers find the perfect product or service to satisfy their own particular needs. Using your superior interpersonal skills, you are able to successfully convert customer opportunities into results.

Main Responsibilities:

• Represent our core values, demonstrate a customer-centric approach with the ability to develop relationships.
• Exhibit outstanding communication skills to uncover customer needs and assist them in purchasing the right solutions.
• Draw on your selling skills to develop long-term customer relationships.
• Meet or exceed established goals, which include profitable sales volume, extended service plans, and quality service goals.
• Perform and document routine inspection and cleanliness of the store.
• Take pride in the appearance of the store (stocking, sweeping, dusting) to ensure that the facility is always well maintained and appropriate for guests.
• You have proven selling skills and your experience in other retail environments is definitely a bonus.
• You exhibit strong communication, organizational, and relationship-building skills.
• You are self-motivated and driven with a talent for excellent customer service.
• You are well-organized with a disciplined ability to follow through.
• You are able to time-manage and work in a fast-paced environment.
• You are able to work in cross-functional teams and help your peers as needed.
• You have experience with the most used computer programs and are able to learn in-house applications.
• You understand the importance of punctuality and working together as a team.

You will enjoy:

• Flexible and condensed work schedule (work 7 out of 14 days that consists of a combination of 13-hour shifts weekdays & 9-hour shifts weekends). You must be able to work these hours.
• Health/dental benefits and life insurance.
• Training and development program.

SOUND LIKE YOU? APPLY NOW!

DYMON is committed to delivering and improving accessibility in employment for all persons with disabilities. Accommodation is available, upon request, in the application and interview process and in the course of all other methods of selection of employees.

Your application must clearly demonstrate how you meet the requirements. We thank all those who apply. Only those selected for further consideration will be contacted.

We welcome your interest in joining the DYMON Team!

Guest First. People Focused. Results Driven.