Concierge Associate, Ottawa East

Dymon Storage; Ottawa; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking energetic Concierge Associates who thrive in a fast-paced environment. This role offers the chance to make a significant impact while providing exceptional service to customers. You will utilize your interpersonal skills to understand customer needs and guide them to the right solutions. The organization values flexibility, offering a condensed work schedule, along with health and dental benefits. If you are self-motivated, organized, and passionate about customer service, this opportunity is perfect for you. Join a team that is focused on delivering results and improving accessibility for all.

Benefits

Flexible Work Schedule

Health Benefits

Dental Benefits

Life Insurance

Training and Development Program

Qualifications

• Proven selling skills and experience in retail environments are a plus.
• Strong communication and relationship-building skills are essential.

Responsibilities

• Represent core values and develop customer relationships.
• Exhibit outstanding communication skills to assist customers.

Skills

Customer Service

Communication Skills

Sales Skills

Organizational Skills

Interpersonal Skills

Time Management

Tools

Computer Programs

Job description

We are hiring Concierge Associates. We are currently looking for energetic, highly motivated and results driven associates, who enjoy providing exceptional service to customers.
As a Concierge Associate in a busy environment, you will be given the opportunity to grow and develop and to make an impact while working for a high performing organization. You are a solution finder who enjoys helping customers find the perfect product or service to satisfy their own particular needs. Using your superior interpersonal skills, you are able to successfully convert customer opportunities into results.

Main Responsibilities:

1. Represent our core values, demonstrate a customer centric approach with the ability to develop relationships.
2. Exhibit outstanding communication skills to uncover customer’s needs and assist them in purchasing the right solutions.
3. Draw on your selling skills to develop long term customer relationships.
4. Meet or exceed established goals, which include profitable sales volume, extended service plans and quality service goals.
5. Perform and document routine inspection and cleanliness of the store.
6. Take pride in the appearance of the store (stocking, sweeping, dusting) to ensure that the facility is always well maintained and appropriate for guests.
7. You have proven selling skills and your experience in other retail environments is definitely a bonus.
8. You exhibit strong communication, organizational and relationship building skills.
9. You are self-motivated and driven with a talent for excellent customer service.
10. You are well-organized with a disciplined ability to follow through.
11. You are able to time manage and work in a fast-paced environment.
12. You are able to work in cross-functional teams and help your peers as needed.
13. You have experience with the most used computer programs and are able to learn in-house applications.
14. You understand the importance of punctuality and working together as a team.

You will enjoy:

1. Flexible and condensed work schedule (work 7 out of 14 days that consists of a combination of 13-hour shifts weekdays & 9-hour shifts weekends). You must be able to work these hours.
2. Health/dental benefits and life insurance.
3. Training and development program.

SOUND LIKE YOU? APPLY NOW!
DYMON is committed to delivering and improving accessibility in employment for all persons with disabilities. Accommodation is available, upon request, in the application and interview process and in the course of all other methods of selection of employees.
Your application must clearly demonstrate how you meet the requirements. We thank all those who apply. Only those selected for further consideration will be contacted.
We welcome your interest in joining the DYMON Team!
Guest First. People Focused. Results Driven.