Concierge

Seasons Retirement Communities; Ponoka; On-site; CAD 30,000 - 60,000; Part time

Job summary

Eine innovative Einrichtung im Bereich Seniorenwohnheime sucht einen engagierten Concierge, der als erster Ansprechpartner für Gäste fungiert. In dieser spannenden Rolle sind Sie für die Durchführung von Empfangs- und Verwaltungsaufgaben verantwortlich, um einen reibungslosen Betrieb der Einrichtung zu gewährleisten. Wenn Sie Wert auf exzellenten Kundenservice legen und Freude daran haben, mit Menschen zu arbeiten, ist dies die perfekte Gelegenheit für Sie. Bei uns haben Sie die Möglichkeit, in einem unterstützenden Umfeld zu wachsen und Ihre Fähigkeiten im Dienstleistungsbereich weiterzuentwickeln.

Qualifications

• Muss COVID-19 geimpft sein.
• Grundkenntnisse der Büroverfahren erforderlich.

Responsibilities

• Beantworten von Telefonanrufen und Begrüßen von Besuchern.
• Verwalten von eingehender und ausgehender Post.
• Professionelle Interaktion mit Bewohnern und deren Familien.

Skills

Kundenservice

Kommunikationsfähigkeiten

Konfliktlösung

Büroverfahren

Job description

Part-Time, Hourly

Seasons Ponoka, 4004 - 40 St. Cl., Ponoka, AB T4J 0A3

Our Mission To You

As a certified Great Place to Work, Seasons believes that every team member plays an important role in the happiness of our residents. We foster a culture of growth and support, offering opportunities for personal and professional development in the seniors housing sector.

What We Look For

We seek enthusiastic individuals committed to making a positive difference, building meaningful relationships, and striving for service excellence. Attention to detail, going the extra mile, and adding a little “wow” are the Seasons way!

Your Opportunity

We are hiring a Concierge who will serve as the first point of contact for guests, providing confidential clerical and receptionist duties to ensure the smooth daily operation of the retirement residence in line with Seasons' policies and procedures.

What You Will Do

• Answer phones, greet visitors, and handle inquiries both in person and by phone, relaying messages appropriately.
• Manage incoming and outgoing mail, including distribution and processing.
• Interact professionally with residents and their families.
• Perform other duties as assigned.

Qualifications or Skills Required

• COVID-19 vaccination is mandatory.
• Basic knowledge of office procedures.
• Strong oral and written communication skills.
• Exceptional customer service and conflict resolution skills.
• Ability to exercise tact and diplomacy with residents, staff, and guests.

Applicants must be legally eligible to work in Canada. A Criminal Record Search, possibly including a vulnerable sector check, will be required as a condition of employment.

Seasons Retirement Communities is an equal opportunity employer and welcomes applications from all qualified individuals. We accommodate applicants' needs during the hiring process in accordance with our Accessibility Policy.

We appreciate all applicants' interest; only those selected for further consideration will be contacted.

Note During COVID-19

Seasons has implemented heightened safety protocols in response to COVID-19, following guidance from health authorities. Job responsibilities are subject to review and adjustment to ensure safety.

Work Schedule

Line 1 - Days (12:00 PM - 7:00 PM), Monday to Friday

Days (10:00 AM - 6:00 PM), Saturday & Sunday

Line 1 - 47.50 hours/week