Concierge

Lincoln Military Housing; Owen Sound; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an experienced Concierge to enhance the living experience for residents. This role involves managing the front desk, organizing resident events, and ensuring excellent customer service. The ideal candidate will have strong interpersonal skills, a knack for organization, and a friendly demeanor. Join a dynamic team at a forward-thinking property management company that values career growth and offers competitive compensation along with a comprehensive benefits package. This is a fantastic opportunity to make a difference in the community and develop your career in a supportive environment.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Career Development Opportunities

Qualifications

• High school education required; college degree preferred.
• Excellent interpersonal, communication, and organizational skills essential.

Responsibilities

• Manage front desk and office area, ensuring quality resident experience.
• Plan and attend resident events, promoting positive relations.

Skills

Interpersonal Skills

Customer Service

Organizational Skills

Communication Skills

Math Proficiency

Detail-oriented

Education

High School Diploma

College Degree

Tools

Microsoft Word

Microsoft Excel

Property Management Software

Job description

Overview

If you love making people feel at home, you’ll love working at Willow Bridge Property Company. Whether you’re just starting your career or joining later in your journey, we’re eager to help you find your perfect fit. Willow Bridge is a full-service residential property company with deep roots in the industry. Since our early days as Lincoln Property Company, we set the standard of excellence for multifamily operators and developers. Active in more than 75 markets in the U.S., Willow Bridge oversees over 180,000 apartment units and has $3B in owned assets under management.

Willow Bridge is currently hiring for an experienced Concierge to provide professional services at all times and act as liaison between residents and property staff. We are looking for an entrepreneurial-minded person who enjoys building relationships with their team and with customers. Does that sound like you? Become part of the Willow Bridge family and grow your career path today.

Responsibilities

1. Manage the front desk and office area
2. Plan/attend Resident events
3. Follow up with residents
4. Provide miscellaneous services and information to residents at their request, as well as assisting prospective residents, vendors, contractors and visitors as needed.
5. Conduct yourself in a manner representative of the quality of our product. You will be a primary contact between the residents, prospective residents, and the company.
6. Promote positive and proactive resident relations by working to make the living experience the highest quality.
7. Respond to complaints, follow-up on work orders, and handle general customer service needs of the property. Responsible for collecting rent and other payments/deposits.
8. Accept and disburse Resident packages.

Qualifications

1. A high school education or equivalent is required. A college degree or equivalent is preferred.
2. Working knowledge of Word, Excel as well as Internet Explorer. Additional knowledge and comfort with Windows XP preferred.
3. Excellent interpersonal, motivational, writing, management and leadership skills.
4. Proficient in math.
5. Outgoing, friendly personality.
6. Good organizational skills, follow-up and follow through.
7. Understanding and experience with a wide range of property management/accounting software.
8. Marketing and budgeting experience.
9. Ability to handle multiple tasks at one time.
10. Exceptional communication, customer service and people skills.
11. Self-motivated; can work independently. Detail-oriented.
12. Basic typing and computer skills including ability to find information on the Internet.
13. Hotel, hospitality or other service experience a plus.
14. This role MAY require a valid driver's license.

Benefits

Typical base compensation range depending on experience: $18 to $19 per hour USD.

Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.