Concessions Supervisor | Seasonal Part-Time | Rogers Stadium

UNAVAILABLE; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a dynamic team at a leading venue management company as a Concessions Supervisor! This exciting seasonal role involves overseeing concession stands during events, ensuring top-notch service while maintaining health and safety standards. You will lead a team, manage inventory, and train staff to deliver exceptional guest experiences. If you thrive in a fast-paced environment and enjoy working outdoors, this opportunity is perfect for you. Be part of a diverse team that values inclusivity and innovation, and help create memorable experiences for event-goers. Apply now and make a difference!

Benefits

Pension Matching

Qualifications

• 1-2 years of supervisory experience in food & beverage settings.
• Ability to communicate effectively with diverse stakeholders.

Responsibilities

• Oversee concession stand operations and staff during events.
• Ensure compliance with health and safety standards.
• Train staff and manage inventory and cash handling.

Skills

Team Leadership

Effective Communication

Cash Handling

Customer Service

Food Safety Knowledge

Education

Food Handling Certificate

Smart Serve Qualification

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Concessions Supervisor is responsible for overseeing the day-to-day operations of all concession stands during events, ensuring smooth and efficient service. This position plays a key role in setting up and maintaining all concession areas, supervising staff, maintaining health and safety standards, and supporting overall event success. Due to the nature of this venue, the successful candidate must be comfortable working outdoors.

This role will pay an hourly rate of $25.00 CAD and is tip eligible.

Benefits for PT roles: Pension Matching.

This is a seasonal role from approximately June 1st 2025- October 15th 2025.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

• Oversee set-up and readiness of all concession stands prior to each event
• Assign duties to employees and volunteers; ensure staffing coverage and operational efficiency
• Monitor food production, inventory levels, and cash handling procedures
• Train new and current staff on procedures, best practices, and guest service standards
• Step in to support or backfill any position as needed to maintain service and guest satisfaction
• Assist with Premium Services operations and special event needs
• Maintain a safe, clean, and harassment-free work environment; promptly report and address safety issues
• Supervise alcohol service, including ID checks and managing over-service situations
• Support POS transactions, order processing, and guest interaction when needed
• Ensure all equipment is operational and sanitation standards are met
• Enforce company policies and procedures; model professional conduct at all times
• Coach and counsel staff as needed; complete related HR documentation
• Assist with inventory, training sessions, and other projects assigned by management

Qualifications

• Right to work legally in Canada
• At least 1-2 years’ experience working in a supervisory capacity in a food & beverage environment
• Ability to communicate effectively with all stakeholders including co-workers, customers and management which focuses on generating a positive, enthusiastic and cooperative work environment
• Ability to speak, read and write in English
• Ability to work well in a team-oriented, fast-paced, event-driven environment
• Food handling certificate is preferred
• Smart serve qualification is essential
• Ability to handle cash accurately and responsibly

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.