Concessions Manager - M&T Bank Stadium

Compass Group; Northwestern Ontario; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading company in sports and entertainment hospitality is seeking a Concessions Manager at M&T Bank Stadium. The role involves leading a team to deliver excellent service and quality food, managing operations during events, and supporting recruitment and training efforts. Ideal candidates will have restaurant management experience and strong interpersonal skills, contributing to a diverse and inclusive workplace.

Benefits

Health insurance

Retirement plans

Paid time off

Wellness programs

Qualifications

• 2-4 years of fine dining restaurant management experience.
• High computer literacy and passion for hospitality.
• Excellent interpersonal and stakeholder management skills.

Responsibilities

• Lead and motivate team members to provide excellent service.
• Supervise operations during events and troubleshoot as needed.
• Manage cash handling, inventory, and compliance with payment security.

Skills

Interpersonal skills

Stakeholder management

Team leadership

Education

Associate's Degree

Tools

Point of Sale systems

Job description

Position: Concessions Manager - M&T Bank Stadium

Pay Range: $50,000 - $65,000

Different perspectives make us better. We're committed to creating an environment of equal opportunity and fair treatment, where learning and growth are part of our daily routine. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Named twice as one of the 10 most innovative companies in sports by Fast Company and one of the top three Best Employers for Diversity in America by Forbes, Levy's portfolio includes award-winning restaurants, iconic sports and entertainment venues, zoos, cultural institutions, theaters, and convention centers, as well as major events like the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and various All-Star Games across NHL, MLB, NBA, NFL, and MLS.

Job Summary

Responsibilities:

• Lead and motivate hourly team members to provide excellent service and quality food.
• Ensure all stations are prepared for events.
• Support recruitment and training of team members.
• Supervise operations during events and troubleshoot as needed.
• Collaborate to improve operational performance and implement loss prevention measures.
• Support both concessions and premium departments as needed.
• Manage point of sale updates, maintenance, and promotional activities.
• Oversee cash handling, inventory, and compliance with payment security rules.
• Conduct coaching, safety inspections, and safety training.
• Manage team scheduling, payroll verification, and incident reporting.
• Support recruitment, training, and development of future leaders.
• Handle guest complaints and resolve incidents.
• Perform other duties as assigned.

Preferred Qualifications

• Associate's Degree preferred.
• 2-4 years of fine dining restaurant management experience.
• High computer literacy and passion for hospitality.
• Excellent interpersonal and stakeholder management skills.

Additional Information

Levy is an equal opportunity employer committed to diversity and inclusion. We offer comprehensive benefits including health insurance, retirement plans, paid time off, and wellness programs. We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws.

Applications are accepted on an ongoing basis. For more about life at Levy, visit Levy Culture.

Levy maintains a drug-free workplace. For positions in specific states or remote roles, click for paid time off benefits information.