COMSEC Operations Professional

Cse Cst; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

The Communications Security Establishment (CSE) is seeking a COMSEC Operations Professional in Ottawa. In this role, you will provide critical cryptographic services, manage specialized equipment, and ensure adherence to guidelines within a vital area of Canada's national security. Ideal candidates will possess relevant education and experience, and be eager to learn in this exciting field.

Benefits

Health, dental & pension plans

On-the-job training and mentoring

Qualifications

• Education recognized in Canada is required.
• Experience assisting clients with IT service requests.
• Candidates must provide proof of education credentials.

Responsibilities

• Respond to client requests and manage specialized systems.
• Deliver cryptographic services and support logistics of cryptographic materials.
• Adhere to information management and administrative guidelines.

Skills

Knowledge of IT

IT Service Management Processes

IT User Support / Help Desk

Cognitive thinking skills

Interactive communication

Working in a team

Achieving results

Integrity, respect and awareness

Education

University degree or college diploma in Computer/Systems Engineering, Computer Science or IT Security

An acceptable combination of education, training and relevant experience

Job description

The Communications Security Establishment (CSE) is Canada’s agency responsible for foreign signals intelligence, cyber operations and cyber security. Learn more about our mission .

Join the Communications Security (COMSEC) Operations and Administration team for an opportunity like no other at the heart of Canada’s national security and intelligence community. Our mission is to provide cryptographic services, support, and oversight applying prescribed techniques and security guidelines. Become a part of one of our multi-functional teams and contribute to the delivery of COMSEC services to Government of Canada agencies, our international partners, and explicit members of the Canadian private sector.

As a COMSEC Operations Professional, you will be working in a unique IT services environment and contribute to the delivery of vital COMSEC services for the Government of Canada. You will be responsible for the production, support, and logistics of cryptographic materials. Other responsibilities include:

• Respond to client requests while operating specialized systems within our diverse service provision environments.
• Apply specified techniques and procedures to deliver sensitive cryptographic services to users.
• Manage specialized equipment and provide logistical support while incorporating appropriate accounting measures.
• Adhere to information management and administrative guidelines, as well as respect policy and doctrine guidelines.

Unlike the traditional IT service support realm, this opportunity offers employment in an exciting and specialized domain and is best suited for those eager to learn and develop new skillsets. You will be supported with on-the-job training and mentoring to become effective in your daily tasks.

To find out more about our salary scale, vacation allowances and benefits (health, dental & pension plans, etc.) visit the Compensation page on our website.

Area of selection

Open to Canadian citizens.

Location

Ottawa, Ontario. All jobs require full-time onsite presence at our Edward Drake Building. More information about our accessible facilities can be found on our website.

Conditions of employment

An Enhanced Top Secret (ETS) security clearance is a condition of employment that must be met before an offer can be made.

In order to be considered, your cover letter must clearly explain how you meet the following education and experience requirements.

Education

You must have either one of the following:

• A university degree or college diploma in a field related to the position, such as (but not limited to): Computer/Systems Engineering, Computer Science or IT Security.
• An acceptable combination of education in a field related to the position (as above), training and relevant experience.

Note: The educational program must be recognized in Canada, and you must be able to provide proof of education credentials. Students graduating within the next twelve months are eligible to apply.

Experience

• Experience working with or responding to IT service requests from clients.
• Recent* experience in one of the following:
  • Providing software application support or training to internal or external clients. OR
  • Supporting IT equipment and hardware.
• Experience in reviewing or contributing to technical documentation.

Note: For the purposes of this hiring process, “recent” is defined as experience having normally been acquired within the last threeyears.

Recent graduates should note that school projects can be considered as relevant experience.

The following technical, behavioural and leadership competencies will be assessed at a later date. You do not need to include information about them in your application.

• Knowledge of IT
• IT User Support / Help Desk
• IT Service Management Processes
• Cognitive thinking skills
• Interactive communication
• Working in a team
• Achieving results
• Integrity, respect and awareness

Assets

Assets are “nice-to-have” expertise and skills we’re interested in. Your application will not be rejected if you do not meet or possess these qualifications. However, if you do have them, they may be used to identify which team you could best complement.

Please demonstrate on your application if you meet or possess the asset education or asset experience listed below.

• Experience managing, handling, configuring, or operating Accountable COMSEC Material.

Operational requirements

Overtime and standby duty may be required.

How to apply

You may submit your candidacy online by selecting “Apply” at the top or bottom of this page.

If you cannot apply online or have a disability preventing you from applying online, please inform us by email at [e-mail] prior to the closing date of this hiring process.

Assessments of candidates are conducted in the official language of their choice.

To address CSE’s current representation gaps, priority may be given to persons who self-declare as belonging to one, or more, designated employment equity groups: women; Indigenous peoples, including First Nations who are status, or registered and non-status, or non-registered, Inuit and Métis; persons with disabilities, including people with a mental health condition and neurodivergent people; and persons from racial or ethnic groups.

Please note the Employment Equity Act , which is under review, uses the terminology Aboriginal peoples and visible minorities.

CSE offers an assessment process that will accommodate any reasonable measures you require to be assessed in a fair and equitable manner. Those measures are available to all candidates during our processes. Information you provide will be addressed confidentially.

All communications with CSE relating to this process, including email messages and telephone conversations, may be used in the assessment of qualifications.

We thank you for your interest in CSE. However, only those selected for further consideration will be contacted.

No endorsement of any products or services is expressed or implied.