Computer Field Service Technician

AM / PM Service - Point of Sale & Service; Winnipeg; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading POS solutions provider is seeking a Computer Hardware Technician to deliver outstanding customer service and technical support for POS products. The role requires a valid driver's license, a reliable vehicle, and significant customer service skills. Candidates will handle equipment resolutions and participate in IMAC projects. This is an excellent opportunity for individuals looking to grow in a dynamic environment.

Qualifications

• Must possess a valid driver's license and a reliable vehicle.
• Experience with Self-Check Out & POS systems is an asset.
• Ability to provide swift break/fix resolutions.

Responsibilities

• Provide outstanding customer service.
• Execute install, moves, adds, changes (IMAC) projects.
• Adhere to all Service Level Agreements.

Skills

Customer service

Technical skills

Communication skills

Education

A+ Certification

Job description

Job Description

Job Description

Computer Hardware Technician

AM / PM Service is a leader of Point-of-Sale Technology and Services operating for over 35 years. Proudly supporting local businesses in all communities, AM / PM is one of North America’s largest POS Dealer employing over 225 customer service driven team members coast to coast. Partnered with some of the industries most trusted & recognizable brands, AM / PM is seeking amazing individuals to join our team today! To learn more about AM / PM visit :

Position Summary

The Computer Hardware Technician will work with our industries most reputable brands. This role will expose you to a wide range of POS products, ATMs and merchant devices offering an incredible learning opportunity working while working with customers from many different retail sectors. The successful candidate should be a service centric, self-motivated and technically savvy individual. The candidate must have a valid driver's license & own a reliable vehicle. This position requires regular on-call shift work as well as afterhours & weekend availability.

Main Responsibilities

• Provide outstanding customer service
• Provide swift break / fix resolutions on a variety of POS equipment, peripherals, PC’s & networking.
• Execute install, moves, adds, changes (IMAC) projects
• Follow and maintain AM / PM’s work order processes
• Maintain accurate service stock levels
• Adhere to all Service Level Agreements
• Execute tactful & professional communication

Qualifications

A+ Certification is an asset

Self-Check Out & POS experience is an asset

Possess incredible customer service & communication skills

Technically & mechanically savvy

Valid driver’s license and a reliable vehicle

On-site service is required

Citizen / permanent resident status

The successful candidate will be required to complete a background check prior to commencing work.

Company Description

AM / PM Service, established in 1987, is a premier POS solutions provider operating across Canada and the United States. The company offers end-to-end services—including hardware, software, installation, and support—customized to meet each client’s needs. Through strategic partnerships with leading brands and a commitment to innovation, AM / PM Service delivers reliable, cutting-edge solutions to a diverse range of industries. With over three decades of experience, it remains a trusted partner for businesses seeking scalable and effective POS systems. AM / PM Service is also recognized as a great place to work—valuing its people, investing in professional growth, and offering meaningful career opportunities in a dynamic, technology-driven environment.

Company Description

AM / PM Service, established in 1987, is a premier POS solutions provider operating across Canada and the United States. The company offers end-to-end services—including hardware, software, installation, and support—customized to meet each client’s needs. Through strategic partnerships with leading brands and a commitment to innovation, AM / PM Service delivers reliable, cutting-edge solutions to a diverse range of industries. With over three decades of experience, it remains a trusted partner for businesses seeking scalable and effective POS systems. AM / PM Service is also recognized as a great place to work—valuing its people, investing in professional growth, and offering meaningful career opportunities in a dynamic, technology-driven environment.