Computer Field Service Technician

AM/PM Point of Sale Solutions & Service; Saskatoon; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading POS solutions provider in Canada is seeking a Computer Hardware Technician. The role involves providing customer service and technical support for POS devices. Ideal candidates should have A+ Certification and strong customer service skills. This full-time entry-level position requires a valid driver's license and a reliable vehicle. Join a well-respected team that values growth and innovation.

Qualifications

• A+ Certification is an asset.
• Self-Check Out & POS experience is an asset.
• Possess incredible customer service & communication skills.
• Technically & mechanically savvy.
• Valid driver’s license and a reliable vehicle.
• Citizen/ permanent resident status.

Responsibilities

• Provide outstanding customer service.
• Provide swift break / fix resolutions on a variety of POS equipment.
• Execute install, moves, adds, changes (IMAC) projects.
• Maintain accurate service stock levels.
• Adhere to all Service Level Agreements.

Skills

Customer service skills

Technical savvy

Communication skills

Education

A+ Certification

Job description

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Job Description

Computer Hardware Technician

AM/PM Service is a leader of Point-of-Sale Technology and Services operating for over 35 years. Proudly supporting local businesses in all communities, AM/PM is one of North America’s largest POS Dealer employing over 225 customer service driven team members coast to coast. Partnered with some of the industries most trusted & recognizable brands, AM/PM is seeking amazing individuals to join our team today! To learn more about AM/PM visit: http://www.ampmservice.com/

Position Summary

The Computer Hardware Technician will work with our industries most reputable brands. This role will expose you to a wide range of POS products, ATMs and merchant devices offering an incredible learning opportunity working while working with customers from many different retail sectors. The successful candidate should be a service centric, self-motivated and technically savvy individual. The candidate must have a valid driver's license & own a reliable vehicle. This position requires regular on-call shift work as well as afterhours & weekend availability.

Main Responsibilities

• Provide outstanding customer service
• Provide swift break / fix resolutions on a variety of POS equipment, peripherals, PC’s & networking.
• Execute install, moves, adds, changes (IMAC) projects
• Follow and maintain AM/PM’s work order processes
• Maintain accurate service stock levels
• Adhere to all Service Level Agreements
• Execute tactful & professional communication
  
  

Qualifications

• A+ Certification is an asset
• Self-Check Out & POS experience is an asset
• Possess incredible customer service & communication skills
• Technically & mechanically savvy
• Valid driver’s license and a reliable vehicle
• On-site service is required
• Citizen/ permanent resident status
  
  

The successful candidate will be required to complete a background check prior to commencing work.

Company Description

AM/PM Service, established in 1987, is a premier POS solutions provider operating across Canada and the United States. The company offers end-to-end services—including hardware, software, installation, and support—customized to meet each client’s needs. Through strategic partnerships with leading brands and a commitment to innovation, AM/PM Service delivers reliable, cutting-edge solutions to a diverse range of industries. With over three decades of experience, it remains a trusted partner for businesses seeking scalable and effective POS systems. AM/PM Service is also recognized as a great place to work—valuing its people, investing in professional growth, and offering meaningful career opportunities in a dynamic, technology-driven environment.

AM/PM Service, established in 1987, is a premier POS solutions provider operating across Canada and the United States. The company offers end-to-end services—including hardware, software, installation, and support—customized to meet each client’s needs. Through strategic partnerships with leading brands and a commitment to innovation, AM/PM Service delivers reliable, cutting-edge solutions to a diverse range of industries. With over three decades of experience, it remains a trusted partner for businesses seeking scalable and effective POS systems. AM/PM Service is also recognized as a great place to work—valuing its people, investing in professional growth, and offering meaningful career opportunities in a dynamic, technology-driven environment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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