computer field service technician

Broadband Communications North; Canada; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading communication company in Canada is seeking a technician for installation and repair of electronic equipment. The ideal candidate will have 1-2 years of experience, a valid driver's license, and familiarity with electronic diagnostics. Responsibilities include customer service, supervising technicians, and ensuring quality repairs. Comprehensive health benefits and bonuses are included.

Benefits

Dental plan

Disability benefits

Health care plan

Vision care benefits

Pension plan

Team building opportunities

Qualifications

• 1-2 years of experience in electronics repair and installation.
• Knowledge of MS Office and networks is essential.
• Valid driver's license required.

Responsibilities

• Inspect products to determine repair requirements.
• Install and test electronic equipment.
• Repair or replace defective parts using tools.
• Provide customer service and prepare cost estimates.

Skills

Client focus

Attention to detail

Excellent oral communication

Team player

Education

Other trades certificate or diploma

A+ Certification

Tools

Routers

Switches

Job description

Overview

Languages

English

Education

• Other trades certificate or diploma
• or equivalent experience
  
  

Experience

1 year to less than 2 years

On the road

Work locations may vary. Frequent or constant travel is required from the employee.

Work setting

• Repair
• On-site customer service
• Rural area
• Remote location
• Various locations
• Installation
• Data centre
  
  

Responsibilities

Tasks

• Inspect products to determine the requirements for repair
• Install electronic equipment
• Inspect and test electronic equipment and assemblies
• Repair or replace defective or worn-out parts and components using hand, power or specially designed tools
• Diagnose and locate circuit, component and equipment faults
• Adjust, align, replace or repair electronic equipment and assemblies
• Complete work orders, test and maintenance reports
• Prepare cost estimates
• Supervise other electronic equipment service technicians
• Provide customer service
  
  

Supervision

• Switch network installers and repairers
  
  

Credentials

Certificates, licences, memberships, and courses

• A+ Certification
  
  

Experience and specialization

Type of service and repair

• Computers and peripherals
• Mainframe computers
  
  

Computer and technology knowledge

• MS Office
• MS Outlook
• MS PowerPoint
• Networks
• Wireless networks
• Wireless router
• Information technology
• Linux
• Servers
  
  

Equipment and machinery experience

• Switches
• Routers
  
  

Additional information

Security and safety

• Criminal record check
• Driving record check (abstract)
• Child Abuse Registry check
  
  

Transportation/travel information

• Valid driver's licence
  
  

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Bending, crouching, kneeling
• Tight deadlines
• Work under pressure
  
  

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Reliability
• Excellent written communication
• Flexibility
• Team player
• Values and ethics
  
  

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits
  
  

Financial benefits

• Bonus
• Group insurance benefits
• Life insurance
• Mileage paid
• Pension plan
  
  

Other Benefits

• Subsidised public transportation
• Team building opportunities
  
  

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers