Compliance & Quality Supervisor - First Mile Operations

Damco Spain SL; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading logistics company is seeking a Compliance & Quality Supervisor for its Vancouver operations. This role focuses on ensuring high safety standards and compliance among drivers while enhancing dispatch operations. The ideal candidate will have strong oversight capabilities and experience in transportation compliance.

Qualifications

• Experience in compliance and quality oversight in transportation.
• Strong organizational skills and attention to detail.
• Ability to manage and analyze compliance data.

Responsibilities

• Supervise driver compliance and monitor performance.
• Ensure safety standards by auditing logs and documentation.
• Prepare and analyze reports on compliance KPIs.

Skills

Compliance Management

Safety Monitoring

Driver Performance Coaching

Job description

About Us:

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

Maersk Logistics & Services Canada, Inc. handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing, and dispatching cargo, so we can build flexibility and resilience into the supply chain process.Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Compliance & Quality Supervisor – First Mile Operations

Site Based

Location: River Road

Full time (Mon-Fri, 40h per week, regular business hours)

We are seeking a highly organized and experienced Compliance & Quality Supervisor to oversee and support our team of company drivers and owner operators performing drayage operations. This role is responsible for ensuring safe and compliant driver performance, supporting the optimization of the dispatch operations, and maintaining high service levels to our customers.

Key Responsibilities:

• Driver Compliance Management:

  • Supervise and support drivers in all aspects of compliance.

  • Monitor driver performance and conduct coaching, training, and corrective action as needed.

  • Conduct daily check-ins and post-trip reviews to ensure operational and safety standards.

• Safety and Compliance:

  • Monitor GPS and ELD systems to ensure route efficiency and compliance.

  • Maintain and audit driver qualification files (abstracts, licenses, TDG certification, etc.)

  • Perform routine HOS log audits and follow up on violations

  • Collect onboarding documentation and administer driver orientations

  • File and respond to trip inspections and roadside violations

  • Ensure documentation readiness for audits or inspections

  • Communicate company safety policies

  • Interface with regulatory agencies, including the British Columbia Commercial Vehicle Safety Enforcement (CVSE), to ensure compliance with all relevant laws and regulations. This includes consistent monitoring of the National Safety Code (NSC) and ensuring the CVSE-required safety plan is in place and amended as needed.

  • Coordinate with safety and maintenance departments for vehicle servicing and incident investigations.

  • Track and schedule CVIP inspections and preventative maintenance

  • Coordinate defect repairs for out-of-service equipment

  • Managing recall notices and ensuring resolution documentation is retained

  • Log service records and ensure they meet NSC file retention requirements

• Reporting and Analysis:

  • Prepare and analyze reports on compliance and safety KPIs and develop strategies for improvement.

  • Maintain accurate driver logs, incident records, and performance documentation.

• Communication:

  • Serve as the primary point of contact for drivers regarding compliance.

  • Communicate any exceptions or compliance failures promptly and effectively.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].