Compliance & Quality Supervisor - First Mile Operations

APM Terminals; Delta; On-site; CAD 70,000 - 95,000; Full time

Job summary

A global logistics company is seeking a Compliance & Quality Supervisor to manage and oversee driver compliance for drayage operations. This role entails monitoring driver performance, conducting safety audits, and ensuring adherence to regulatory standards. Ideal candidates will have a strong background in compliance within the logistics sector and exceptional communication skills.

Qualifications

• Experience in compliance and quality supervision in logistics.
• Strong understanding of safety regulations and compliance requirements.
• Excellent communication and organizational skills.

Responsibilities

• Oversee driver compliance matters and performance monitoring.
• Ensure documentation for audits is maintained and ready.
• Prepare reports on compliance and develop improvement strategies.

Skills

Compliance Management

Safety Protocols

Communication

Analytical Skills

Job description

Compliance & Quality Supervisor - First Mile Operations

Apply remote type: Site Based

Locations: Canada, British Columbia, Vancouver, V4G 1B5

Time type: Full time

Posted on: Posted 7 Days Ago

Job requisition id: R152744

About Us:

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

Maersk Logistics & Services Canada, Inc. handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing, and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Position: Compliance & Quality Supervisor – First Mile Operations

Location: River Road

Type: Full time (Mon-Fri, 40h per week, regular business hours)

We are seeking a highly organized and experienced Compliance & Quality Supervisor to oversee and support our team of drivers and owner operators performing drayage operations. This role ensures safe and compliant driver performance, supports dispatch operations, and maintains high service levels.

Key Responsibilities:

• Driver Compliance Management:
  • Supervise and support drivers in compliance matters.
  • Monitor driver performance, conduct coaching, training, and corrective actions.
  • Conduct daily check-ins and post-trip reviews to ensure standards.

• Safety and Compliance:
  • Monitor GPS and ELD systems for route efficiency and compliance.
  • Maintain and audit driver qualification files.
  • Perform HOS log audits and follow up on violations.
  • Handle onboarding documentation and driver orientations.
  • Manage trip inspections and roadside violations documentation.
  • Ensure documentation readiness for audits.
  • Communicate safety policies.
  • Coordinate with regulatory agencies like CVSE to ensure compliance with laws and regulations, including monitoring NSC and safety plans.
  • Coordinate vehicle servicing, incident investigations, CVIP inspections, and defect repairs.
  • Manage recall notices and ensure resolution documentation.
  • Log service records meeting NSC standards.

• Reporting and Analysis:
  • Prepare reports on compliance and safety KPIs, develop improvement strategies.
  • Maintain driver logs, incident records, and performance documentation.

• Communication:
  • Serve as primary contact for driver compliance issues.
  • Promptly communicate exceptions or failures.

Maersk is committed to diversity and inclusion. We are an equal opportunities employer and welcome applicants regardless of race, gender, age, religion, or other protected characteristics. We consider qualified applicants with criminal histories in accordance with legal requirements.

We support accommodations during the application and hiring process. For assistance, contact: [e-mail].

About Us

A.P. Moller - Maersk is a global leader in container logistics, operating in 130 countries with roughly 100,000 employees. We connect and simplify supply chains worldwide, enabling trade and growth. For more information, click here.