Compliance & Enforcement Coordinator (Program Admin Officer 1-2)

Government of Nova Scotia; Halifax; On-site; CAD 55,000 - 79,000; Full time

Benefits offered by this job

Career development

Engaging workplace

Countless career paths

Dynamic, client-focused office

Job summary

The Government of Nova Scotia’s Accessibility Directorate seeks a Compliance and Enforcement Coordinator in Halifax to support compliance tracking, inquiries, and enforcement activities under the Accessibility Act. You will coordinate monitoring, respond to inquiries and complaints, and help develop processes with public sector bodies and partners.

You will report to the Manager of Compliance and Capacity Building and contribute to data collection, reporting, and outreach materials to advance

Qualifications

• A bachelor's degree and at least 1 year in a related field.
• Experience conducting inspections, auditing or other compliance and enforcement activities.
• Experience managing databases and collecting, organizing, and analyzing information.
• Experience working with the public, including persons in distress.
• Competency with Microsoft applications including Excel, Word, Outlook and Copilot to record, organize and analyze information.
• Strong organizational skills and ability to balance multiple tasks and deliverables within tight timelines.
• The ability to work independently with limited supervision.
• Strong interpersonal and collaboration skills.
• Strong written and verbal communication skills and the ability to communicate complex information clearly.
• Cultural competency working with persons with disabilities and diverse backgrounds.
• An understanding of, and commitment to, equity, diversity, and inclusion.

Responsibilities

• Receive and respond to inquiries related to accessibility and application of the Accessibility Act; prepare accurate responses.
• Monitor prescribed public sector bodies' compliance with accessibility plans and provide guidance.
• Receive and respond to complaints of non-compliance under supervision.
• Maintain and manage the compliance and enforcement database.
• Support the collection and reporting of data related to compliance and enforcement activities.
• Conduct inspections and document findings; issue compliance orders as needed under supervision.
• Assist in developing, implementing, and improving processes and guidelines for compliance and enforcement.
• Contribute to the development of information and educational materials related to compliance and enforcement.
• Support public events and conferences regarding outreach and education presentations to prescribed public sector bodies and other organizations.
• Liaise with partners across government and organizations on compliance and enforcement issues.

Skills

Strong written and verbal comms

Interpersonal & collaboration

Organizational skills

Independent work

Multitasking

Equity, diversity & inclusion

Education

Bachelor's degree in a related field

Tools

Excel

Word

Outlook

Copilot

Job description

Competition #: 50024

Department: Justice

Location: HALIFAX

Type of Employment: Permanent

Union Status: NSGEU - NSPG

Closing Date: 18-Oct-26 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

The Nova Scotia Accessibility Directorate is a dynamic and committed team that is leading and coordinating Nova Scotia's work towards the goal to become an accessible province by 2030. We work together with persons with disabilities, community organizations, businesses, municipalities, post-secondary institutions and other partners to advance the cultural shift needed.

The Accessibility Directorate has built strong relationships across government and with public sector and community partners to support their efforts to improve accessibility, including the Government's accessibility plan. We lead the development of accessibility standards in the areas of education, employment, service delivery, public transportation, and information and communication. The Directorate also leads the implementation and enforcement of the Built Environment Accessibility Standard Regulation. Additionally, we develop accessibility awareness resources, tools and awareness activities to help create more accessible and inclusive communities.

About Our Opportunity

As Compliance and Enforcement Coordinator, you will support the Accessibility Directorate's compliance and enforcement activities. You will track compliance inquiries, coordinate compliance monitoring and reporting, and conduct inspection and enforcement activities as needed. You will work with public sector bodies, government departments, businesses, and the public to advance understanding and compliance with the legislation. You will work with Directorate staff to develop and implement compliance strategies, processes, resources.

The Compliance and Enforcement Coordinator reports to the Manager of Compliance and Capacity Building.

Primary Accountabilities

• Receive and respond to general inquiries related to accessibility and application of the Accessibility Act (Act) and Accessibility Standard Regulations. This includes triaging inquiries and preparing responses, that are accurate, clear, and consistent.
• Monitor prescribed public sector bodies' compliance with accessibility plan and accessibility advisory committee requirements and provide guidance and identify available supports.
• Receive and respond to complaints of non‑compliance in relation to the Act and regulations, under the supervision and guidance of the Manager of Compliance and Capacity Building.
• Maintain and manage the compliance and enforcement database.
• Support the collection and reporting of data related to compliance and enforcement activities.

You Will Occasionally

• Conduct inspections and document findings in relation to non‑compliance and issue compliance orders as needed, under the supervision and direction of the Manager of Compliance and Capacity Building.
• Assist in developing, implementing, and improving processes and guidelines to support effective compliance and enforcement program delivery and implementation.
• Contribute to the development and facilitation of information and educational materials related to compliance and enforcement.
• Support public events and conferences regarding outreach and education presentations to prescribed public sector bodies and other organizations.
• Liaise with partners across government, public sector bodies, businesses, community organizations and others on compliance and enforcement issues and activities.

Qualifications And Experience

Competencies assessed for the position include:

• A bachelor's degree and a minimum of 1 year in a related field. An equivalent combination of training and experience will be considered.
• Experience conducting inspections, auditing or other compliance and enforcement activities to support regulatory programs.
• Experience managing databases and collecting, organizing, and analyzing information.
• Experience working with the public, including persons in distress.
• Competency using Microsoft applications including Excel, Word, Outlook and Copilot to record, organize and analyze information
• Strong organizational skills and ability to balance multiple tasks and deliverables within tight timelines.
• The ability to work independently with limited supervision.
• Strong interpersonal and collaboration skills.
• Strong written and verbal communication skills and the ability to communicate complex information in a simple, clear and accessible manner.
• Cultural competency working with persons with disabilities and diverse backgrounds.
• An understanding of, and commitment to, the principles of equity, diversity, and inclusion.

The Following Are Assets In Assessing For The Position

• Experience and expertise in accessibility and disability issues.
• Experience and expertise in relation to the built environment codes and standards.
• Written or verbal fluency in French.

Qualifications and competencies will be assessed using one or more of the following tools: written assignment, presentations, interview(s), and reference checks.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.

Working Conditions

• Majority of time is spent in a comfortable office setting with frequent opportunity to move about at will
• Some site visits as required
• May be required to work overtime on occasion
• Work activities involve the need to concentrate on a variety of sensory inputs for intermediate durations at a time

Additional Information

This is a Permanent position based in Halifax.

Persons with disabilities are strongly encouraged to apply.

What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths
• A dynamic, client-focused office environment where service excellence and teamwork are our focus

Pay Grade

PR 06 - PR 10

Salary Range: $2,112.87 - $3,029.89 Bi-Weekly

Employment Equity Statement

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians, Persons of African Descent, Racialized Persons, Persons with Disabilities, 2SLGBTQIA+ Persons and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

Accommodation Statement

We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact us at [e-mail].

This Is a Bargaining Unit Position Initially Restricted To Current Civil Service Employees Represented By The Nova Scotia Government Employees Union (NSGEU).

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. Candidates will not be considered for an interview if applications are incomplete or are missing information.

If you are receiving a pension from the Nova Scotia Public Service Superannuation Plan (PSSP) or any related plans, you cannot receive pension payments while contributing to the same plan. If you accept a position that requires PSSP contributions, your pension payments must be stopped. Please contact the Nova Scotia Pension Services Corporation for more information.

Offer of Employment

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest; however, only those selected for an interview will be contacted. All questions and concerns may be directed to [e-mail].