Compliance Coordinator - Property Management

ZipRecruiter; Richmond Hill; On-site; CAD 60,000 - 80,000; Full time

Job summary

A mission-driven property management firm is seeking a Compliance Coordinator to manage compliance workflows for affordable housing programs. Responsibilities include responding to tenant inquiries, processing certifications, and ensuring compliance with housing regulations. Ideal candidates are organized, detail-oriented, and able to multitask effectively. Bilingual in English/Spanish preferred. An opportunity with professional development and mentorship is offered.

Qualifications

• Detail-oriented, highly organized, and confident managing compliance workflows.
• Self-starter with the ability to work independently or under direct supervision.
• Comfortable working in a fast-paced environment.

Responsibilities

• Respond to tenant inquiries via phone and provide excellent customer service.
• Collect and process housing recertifications and student status affidavits.
• Review tenant income certifications for accuracy.
• Create and maintain spreadsheets and compliance reports.
• Track and resolve outstanding compliance issues.

Skills

Detail-oriented

Organizational skills

Multitasking

Written and verbal communication

Bilingual in English/Spanish

Education

High school diploma or GED

Some college coursework

Tools

Microsoft Office (Word, Excel)

Mail Merge functions

Job description

Job DescriptionJob DescriptionAbout the Company

EqualAccess is partnering with a mission-driven property management firm that oversees a large portfolio of affordable and rent-regulated housing throughout New York City. Our client maintains a strong reputation for regulatory compliance, community responsiveness, and structured operational excellence. This role supports their internal compliance department in ensuring full adherence to local, state, and federal housing regulations.

Position Summary

We are hiring a Compliance Coordinator to join our client’s Recertification Department. The ideal candidate will be detail-oriented, highly organized, and confident managing compliance workflows for affordable housing programs. This person will handle certifications, communication, documentation tracking, and reporting requirements to ensure the organization remains audit-ready and fully compliant.

Key Responsibilities

• Respond to tenant inquiries via phone and provide excellent customer service

• Collect and process housing recertifications and student status affidavits

• Contact tenants for missing or corrected documents to ensure compliance

• Review tenant income certifications for accuracy and program alignment

• Complete annual owner and housing recertifications

• Create and maintain spreadsheets and compliance reports

• Submit monthly and annual reports to owners, government agencies, and investors

• Track and resolve outstanding compliance issues

• Ensure timely responses to compliance-related emails

• Maintain organized tenant files; scan and store documents in appropriate folders

• Perform other compliance-related duties as assigned

Required Qualifications

• High school diploma or GED (some college )

• Proficiency in Microsoft Office, especially Word and Excel

• Experience using Mail Merge functions

• Strong organizational skills and ability to multitask

• Excellent written and verbal communication

• Self-starter with ability to work independently or under direct supervision

• Team-oriented and dependable with a strong work ethic

• Comfortable working in a fast-paced environment

Qualifications

• Bilingual in English/Spanish

Location: Queens, NY
Employment Type: Full-time
Compensation: $20.00–$25.00 per hour

Why EqualAccess

We don’t just place candidates — we help build careers. Every EqualAccess placement includes 6 months of post-placement coaching, mentorship, and professional development to ensure long-term success, retention, and upward mobility.