Compliance Coordinator

Factor_; Calgary; Hybrid; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Health & Dental benefits

RRSP matching

Vacation & PTO

Job summary

HelloFresh Canada is seeking a Compliance Coordinator in Calgary to review and maintain written programs, SOPs, and HACCP plans, ensuring alignment with regulatory and corporate requirements. You will join the FSQA & Regulatory Compliance team and report to the FSQA Manager, supporting audits and training documentation.

We offer a flexible hybrid work setup, with a focus on safe, high-quality meal kits and strong emphasis on regulatory compliance and continuous improvement.

Qualifications

• 2+ years in a food safety or QA role in regulated industry.
• Post-secondary education in Biological or Food Sciences or equivalent work experience.
• Strong knowledge of HACCP and preventive control plans.
• Experience with CFIA and external audits is an asset.
• Excellent organization, communication and time management.
• Proficient in MS Office and Google Apps.
• Comfortable in a deadline-driven, fast-paced environment.
• Willing to work flexible hours including early mornings.

Responsibilities

• Conduct HACCP verification and maintenance onsite.
• Support HACCP reassessment and new process development activities.
• Act as on-site liaison for CFIA inspectors.
• Create and update monitoring records and reports.
• Assist with internal, CFIA, and third-party audits and inspections.
• Participate in root cause analysis and corrective actions.
• Recommend process improvements based on identified trends.
• Prepare training documentation for onboarding and retraining.

Skills

Food safety knowledge

HACCP principles

Audit experience

Organization

Communication

Time management

MS Office

Google Apps

Deadline-driven

Education

Biological or Food Sciences degree

Tools

Job description

Location: Unit# 110, 4951 - 110 Avenue SE, Calgary, Alberta

Shift: Monday to Friday from 9:00am to 5:00pm, some flexibility may be required.

S'more About The Team

We are looking for a Compliance Coordinator to review, update and maintain written programs, SOPs, work instructions, and preventive control plans (prerequisite programs and HACCP plans) to ensure they are current, and accurate, both to plant procedures, regulatory and corporate requirements through SFCR and BRC. Reporting to the FSQA Manager and working closely with the Sr. Manager, FSQA & Regulatory Compliance, you will ensure our DC Operations are compliant with all internal and external food safety programs and federal regulations. As part of the Food Safety & Quality Assurance team, you will play a key role in ensuring our customers receive high-quality and safe meal kits they feel excited about serving to their families.

• Conduct HACCP verification and maintenance activities - onsite and record verification procedures.
• Provide support for HACCP reassessment and new process development activities.
• Act as the on-site liaison for CFIA Inspectors at the DC.
• Create and update monitoring records and reports.
• Work with Sr. Manager, FSQA & Regulatory Compliance to conduct mock recall, risk assessment and gap analysis activities.
• Participate in root cause analysis and implementation of corrective action plans for product non-conformances.
• Recommend organizational process improvement initiatives based on identified trends and key performance metrics.
• Prepare necessary documentation for all training related to employee onboarding and retraining, and ensure that all relevant training is completed.
• Assist with internal, CFIA, and third-party audits and inspection.
• Attend team meetings, and assist in complaint investigations and other tasks as assigned by the FSQA Manager.
• Work in compliance with OH&S acts and regulations.
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
• All other duties, as assigned

Sound a-pealing? Here's what we're looking for

• 2+ years in a food safety or quality assurance role in the food or other regulated industry.
• Post‑secondary education in Biological or Food Sciences, or equivalent work experience (at least 2 years) in a similar role.
• In‑depth knowledge of food safety systems and HACCP principles.
• Experience implementing and maintaining HACCP and Preventive Control Plans.
• Familiarity with the Safe Food for Canadians Regulations.
• Internal and external audit experience (CFIA, BRC etc.) an asset.
• Excellent organization, communication and time management skills
• Familiar with MS Office, Google Apps and comfortable learning and using new technology.
• Comfortable working in a deadline-driven and fast-paced environment.
• Flexible with working hours for business requirements, including occasional early morning and late-night shifts.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self‑care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
• Family Benefits - A parental leave top‑up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience.

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people‑first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#factor

#JD1008

Calgary, AB Pay Range

$55,000—$65,000 CAD